ASK Italian Reviews Summary

Food Quality

Pros:

• "We found all the food to be fresh and well prepared, with our seafood cooked to absolute perfection."
• "The garlic pizza bread was a triumph!"
• "Then the food arrived, wholesome, savory and as Italian as you'll get, for a reasonable prices, this side of little Italy."
• "The food was stunning and even came out extremely quick."
• "The food and service were of good a standard and we really enjoyed our lunch."
• "Amazing food, quality ingredients, decent proportions, worth the slightly high price."
• "Delicious food and normal portions."

Cons:

• "Ordered the four cheese ravioli, and a chicken pasta dish, had to send back the ravioli, no cheese inside and so hard that I’d have probably cracked my tooth eating it."
• "Overall the restaurant looked nicer then it tasted, will not visit again."
• "The chicken pesto main was okay but the beef brisket parpadelle was extremely bland and watery with very little flavour that I couldn't finish."
• "The Pizza we had was nice, but still a tad dry with the toppings."
• "Food was not nice. The lasagne grande was smaller than a co op lasagne and tasted worse than one."
• "The food is below average, especially for the price, so I would not recommend."
• "Pasta was overcooked. Dishes aren’t special."

Service

Pros:

• "Service was prompt, very friendly and efficient with delicious food on both occasions."
• "Service was quick and and price's very reasonable."
• "We were served efficiently by our waitress despite the venue being super busy."
• "Service was nice though."
• "Our waitress Grace was very helpful with good customer service skills."
• "The staff were amazing...very efficient and friendly."
• "The lady who served us was excellent, friendly and went above and beyond to make us feel welcome."

Cons:

• "Instead of being asked to go and come back or wait at the bar till a table was ready we were expected to share a cramped table with four other people we didn't know."
• "We had to ask for someone to take our order as waiter took so long."
• "First my husband and I waited 17 minutes for someone to take our order."
• "The service at the restaurant left much to be desired."
• "Service was poor, with complications coming to pay for the order."
• "Service seemed to be very slow despite the fact that the restaurant was nowhere near capacity."
• "Service was laboured with staff slow to clear plates between courses and on trying to pay."

Ambiance

Pros:

• "The decor is amazing."
• "Lovely restaurant with nice staff and a good menu. Nice layout inside, clean and well presented."
• "The atmosphere is welcoming and comfortable, making it a great place to go if you're not sure where to eat."
• "Was a buzzing atmosphere and had a Christmas menu on too 😊"
• "The restaurant was lovely and spacious and a great location in the city."
• "Warm welcome, nice atmosphere and decor."
• "Atmosphere was fab, lively and fun, just the right mix of music and conversation."

Cons:

• "Second visit, and front door constantly opened, staff didn’t bother attending to it allowing the cold to come in and disturbing our meal as we had to close it."
• "To top it off we were cold and miserable from sitting in a draft."
• "It did feel quite chilly though in the restaurant hence only a 3 for atmosphere."
• "First impressions were bad as we were left standing at the door for ages before someone came over to show us to out table."
• "Eventually we were ushered to a table in a dark corner where the light bulb had failed."
• "The atmosphere is a bit lackluster, neither Italian nor modern."
• "The restaurant was freezing cold."

Value

Pros:

• "I thought the price was reasonable also for what was served."
• "Also not overly inflated prices like a lot of places."
• "Good food with a nice portion size at a reasonable price."
• "It’s great value for money with lovely portion sizes, very affordable!"
• "Good price for the standard of food and service."

Cons:

• "All in all. Avoid this place completely. Overpriced microwave food and poor service!"
• "Very expensive and unimpressed."
• "Poor menu and small portions but expensive."
• "The food does not reflect the price of money."
• "The portion size was unfortunately quite small and not good value for money."
• "Food is nice but on the slightly expensive side - looking at about an average of £15 a meal which can be considered normal nowadays but is still expensive for what is essentially either pasta or pizza."
• "I can't believe this could be served in all good consciousness at nearly £17."