Slim Chickens Reviews Summary

Category: Restaurant Birmingham

Address: Unit MK15, Grand Central New Street Station, Birmingham B2 4XJ, United Kingdom

Phone: +441216431249

Rating: 4.7
based on 216 reviews.

Food Quality

Pros:

  • "The chicken was extremely tender and juicy!"
  • "Great food and well priced, nice clean place and good American atmosphere."
  • "The chicken tenders with chips and Texas Toast were delicious."
  • "Top-notch fried chicken, really is good quality food."
  • "Really tasty and good value for money. Who doesn't like fried chicken."
  • "The chicken is nice and crispy and has a nice taste to it."
  • "Fantastic chicken (best I’ve tasted!) however chips very salty."
  • "The chicken here is simply amazing. I've tried the tenders and wings here and both were just great!"

Cons:

  • "Chicken is a little salty, and tenders were a questionable size/shape."
  • "The chicken wings I can only remind me of the frozen ones from Iceland."
  • "Chicken was super skinny, dry, grey and looked liked it was a couple of days old."
  • "The chicken was almost raw and too thick in the middle and not seasoned at all."
  • "Worst experience was the foreign waiters who do not know how to deliver good customer service."
  • "The chicken I was served tasted so watery and bland."
  • "The chicken tenders with the garlic parmesan sauce... tasted mostly of the oil they were fried in, very greasy."
  • "The wings were way overdone with hardly any meat on them- would give them a 1*."

Service and Staff

Pros:

  • "I was pleasantly surprised at how quickly and efficiently I was served by the polite staff."
  • "Rhys demonstrated outstanding customer service, combining professionalism with a friendly demeanor."
  • "Excellent service from the young lady behind the counter."
  • "We had a delicious Chicken Tenders with chips and Texas Toast, accompanied by our choices of ranch dips out of the heavy variety."
  • "The staff were very friendly and attentive."
  • "Rhys was so friendly and calm showing an very positive attitude."
  • "The staff on the till were great at telling me what was best to get."
  • "Really friendly and helpful staff, the food was superb."

Cons:

  • "The staff seemed a bit hostile though as they didn’t seem to want to be there."
  • "The lady that took our order was also very miserable. She was mumbling the whole time and was offended and rude when we asked her to repeat herself."
  • "The woman who I believe was the manager on duty seemed to be extremely agitated and rude when dealing with us."
  • "The staff working there are not Muslim and do not care they also sell alcohol."
  • "The food was nice nothing special but the customer service was not ittt."
  • "Good food let down by staff on tills. Came here on Thursday late afternoon, the girl on the tills was chatting with her colleagues even after she saw me waiting."
  • "Was rudely told by a staff member that they weren’t ‘doing allergies today’ after asking if I would be able to get their allergy information."
  • "The only problem was the drinks machine was broken when we went so it was water or beer which was offered."

Value for Money

Pros:

  • "The food is great value for the quality and quantity and bottomless soft drinks come as standard."
  • "Great food and well priced, nice clean place and good American atmosphere."
  • "10/10 - food, speed, service - great stuff!"
  • "Really tasty and good value for money. Who doesn't like fried chicken."
  • "The food is amazing! The staff are very friendly! The food that they serve has tempted me back so many times."
  • "The food was awesome and very filling!"
  • "The food was nice nothing special but the customer service was not ittt."
  • "Love this place. Great quality, tasty food at a really good price."

Cons:

  • "The food was nice nothing special but the customer service was not ittt."
  • "The chicken wings I can only remind me of the frozen ones from Iceland."
  • "The food was nice nothing special but the customer service was not ittt."
  • "The only problem was the drinks machine was broken when we went so it was water or beer which was offered."
  • "For that price, I'd expect a decent drink with my meal at least."
  • "The chicken tenders with the garlic parmesan sauce... tasted mostly of the oil they were fried in, very greasy."
  • "Overpriced for what it is. We paid £20 for an 8 piece wings meal and 5 piece chicken tenders meal."
  • "I came all the way grand central for a milkshake as i filled a form online and a asian staff called Reshmee refused to give me a milkshake when I showed her the code on my phone."

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