The Village Reviews Summary

Food Quality

Pros:

• "The burger I had was nice."
• "The food was nicely cooked, well presented, hot, tasty & there was plenty of it."
• "Had a delicious Sunday lunch. Very generous helpings."
• "Food was delicious (we had a variety of choices from the sandwich menu)."
• "We enjoyed the delicious Sunday roast! The main course was very moist and tasteful, and the desserts were completely mouth-watering!"
• "The battered cod was fresh, moist and flakey, coated with the crispest batter you would be hard pressed to find anywhere else."
• "The food was gorgeous. Excellent portions, veg was really lovely and the meat was quality."

Cons:

• "Very poor Sunday lunch, lack of staff, practically ignored by overworked barmaid."
• "Today was a terrible Sunday lunch, cold, soggy roasted veg and pots, rock hard cauliflower cheese, gravy with fat floating."
• "The chips were ok and the calamari was horrible."
• "Food came out so salty it was not edible."
• "Had risotto which was tasteless."
• "Chilli and garlic prawns were so bland, I don’t actually know how you can’t get flavour into prawns, just mad."
• "The food was disgusting!"

Service

Pros:

• "Inside lovely and bright staff pleasant."
• "Staff are incredibly polite and friendly."
• "Staff were very pleasant and the lovely girl from Canada ( sorry didn’t get your name ) was amazing. An absolute pleasure to meet her."
• "Better than that though was the service, super attentive but not overbearing."
• "Great service, we were served by 2 lovely members of staff( blonde lady w short hair and dark haired lady very long hair): the service was impeccable, so caring, so accommodating, prompt and could not do enough for us!"
• "Staff really friendly and the food is delicious and great quality and value for money."
• "Staff were brilliant as well, plenty of them, polite, friendly and professional."

Cons:

• "After being placed in a corner and promptly ignored, a then poor service equated to a meal for 2 being served in stages, one person before the other."
• "Been here many times before and service was always good. Terrible 'customer service' this time."
• "It was very busy and loud with many parents ignoring their kids running around like it was a playground."
• "Staff seemed to actively avoid serving us."
• "Service was absolutely terrible where to start, ordered food 2 starters and 5 mains."
• "Wait staff are always talking amongst themselves and once you have the food you can't get any service from them."
• "The staff were incredibly incompetent, lazy & rude."

Atmosphere

Pros:

• "The Village is by far the most well furnished, clean, and chilled pub/bar in Moseley."
• "It’s a big venue with plenty of seating and a nice ambience."
• "Expected typical pub grub but it was slightly more up-market without costing the earth."
• "The place itself is absolutely stunning and very clean and tidy."
• "Very nice atmosphere."
• "Lovely pub, great atmosphere and stunning decor."
• "The atmosphere was really very nice."

Cons:

• "Music was loud so couldn’t actually here others at the table or the staff."
• "The music was a little loud especially if you want to talk with companions."
• "The music was really loud, I mean loud enough that we could not hear each other speak!!"
• "Slight negative was the choice of music, it was loud and and decidedly middle of the road, it just kind of grated."
• "The best way to sum it up is very overpriced and lacking in atmosphere."
• "It's a good place, but somehow doesn't quite hang together - feels like the whole is a little less than the sum of its parts."
• "Overpriced, terrible (borderline rude) service."

Value

Pros:

• "Wide selection of beer and is all reasonably priced."
• "Prices represent remarkably good value for cooking of this quality."
• "The food adequately priced."
• "Drinks are well priced."
• "Food is tasty and prices are complimentary for what you get."
• "Good range of drinks."
• "The food is delicious and great quality and value for money."

Cons:

• "They now include a hefty service charge .. £8.20 on a £52 bill (couldn't quite work out the %) .. turning it into an unexpected £60 bill."
• "Asked for more gravy and was charged £2 for a small jug!"
• "The bill was more than I estimated, but would have been happy paying it if I had received good service and a spectacular meal, and as we received neither, I feel robbed, ripped off!!"
• "Charged me £100 for parking."
• "Plus they had the cheek to add a 20% service charge."
• "For £18 I'd expect much better."
• "Service was poor and slow and the main course was not worth the £18 cost."

Facilities

Pros:

• "Only a short walk from central Moseley or a pay and display car park is available."
• "Free parking at the front and rear for about 25 cars."
• "Disabled access at rear with a disabled toilet on the ground floor."
• "A lovely pub and restaurant that are doing a superb job during the pandemic. Temperature checks before being seated, masks on to walk around the venue, hand sanitiser to use before entering the toilets."
• "Floor underneath filthy, great baby changing facility that was spotless with thing on the door showing it as checked hourly but nappy bin overflowing with flies round it."
• "There is also free parking, enter details at the bar on the tablet."
• "Comfortable restaurant and pub with outside seating available and car park."

Cons:

• "The parking is cash only and doesn't take notes."
• "I found the baby changing facilities to be horrifically smelly to a point that it made me feel imminently sick for the next two hours."
• "The vegetables that accompanied the roasts were dry & looked like they had been left out all day."
• "Our friends were under the impression that the parking machine was broken so we didn’t pay for parking, their parking patrol came round and put a notice on our car."
• "Also toilets upstairs, not sure if they had a disabled room."
• "Nobody came to the table to take further drinks orders as more people arrived."
• "Very measly Sunday roast portion with overcooked Yorkshire pudding and roast potatoes."