Clarach Bay Holiday Village Reviews Summary

Category: Holiday park

Address: West, Aberystwyth, SY23 3DT, United Kingdom

Phone: +441970828277

Rating: 4.3
based on 217 reviews.

Accommodation Quality

Pros:

  • "The accommodation was clean and spacious, and feels very homely."
  • "Stayed in a lovely chalet, no. 145. I would highly recommend it!"
  • "Caravan was very clean with essentials like loo roll, soap, washing up liquid and a tea towel there for us."
  • "Caravan was superb and sited within a 10-minute walk of the beach."
  • "The van was absolutely spotless on arrival."
  • "The caravan was very modern and clean."
  • "Long weekend. Lovely and clean, well presented. Caravan far better than we expected."

Cons:

  • "I definitely would not recommend staying in these caravans."
  • "The Caravans leaked and smelt of damp."
  • "Well not impressed with caravan, cooker old and rusty, oil left in baking tins in oven, dried food on frying pan."
  • "The mattress I've thrown away better ones, you can feel every single spring."
  • "Sand/dirt in bed before i made it up, small vacuum so clogged up it doesn't work."
  • "Our cabin, which is NOT a cottage, was coming a part inside. Walls were peeling, stains on the bed sheets."
  • "Very old fashioned dirty caravans with damp."

Facilities & Amenities

Pros:

  • "Beautiful family friendly caravan site, with amazing views. Fantastic facilities, chip shop, shop, launderette arcade and beautiful ice-cream parlor."
  • "It has entertainment facilities - it’s not as big as Haven etc, but that’s part of the charm for me!"
  • "If you want a vacation at a holiday park that has its own beach, park, pool, arcades, funfair, crazy golf, bar, shop, chippy, and ice cream parlour... then this is the place to be!"
  • "Absolutely fantastic place, very family friendly and with plenty to keep kids occupied."
  • "Good facilities on site. Helpful staff. Nice and quiet in the evenings. Indoor pool."
  • "It’s right by the beach (lovely pebbles for pebble painting!)."
  • "The amenities on site have been great, swimming each day."

Cons:

  • "The rest of the park is stuck in the 80s very dated and tired in places. Entertainment is non existent and the so called arcade is a complete waste of space as most of the machines are broken."
  • "Public areas generally looked dirty and dated, lots of things broken and just left."
  • "The funfair was in fact a couple of rides, staff were none existence, most facilities were closed, very little for children."
  • "The facilities are also a bit tired with a kids play area resembling a cattle yard."
  • "The site amenities are poor with a small arcade, trampoline and a few small rides."
  • "Some rides on the fair are worse for wear and could do with an upgrade or two."
  • "Entertainment very poor, no kids club, the pool was cloudy."

Staff & Service

Pros:

  • "Victor in reception was lovely."
  • "Staff all friendly and a credit to the site!"
  • "Staff so friendly, polite can't do enough for you."
  • "Claire from Housekeeping called us at 7:30pm to check that all was OK with our Caravan and we had all that we needed."
  • "All the staff were very friendly and helpful."
  • "The staff proved to be very polite and helpful."
  • "I found all the staff to be very helpful and friendly throughout my holiday."

Cons:

  • "The service is chaotic at best, with the waiting staff inexperienced in service etiquette."
  • "The staff in the ice cream shop are beyond rude."
  • "Security could be more friendly. They are the front of the business and give first impressions."
  • "The older one stands around on her phone waiting for somebody else to serve."
  • "The young girl in reception could have smiled and seemed more welcoming and not smoked outside the reception door."
  • "The staff are, without exception, pleasant, but seem lacking in best practice and efficient organisation."
  • "Staff were none existence."

Value for Money

Pros:

  • "The fish and chips from the fish and chip shop is delicious. The ice cream place sells lovely waffles, pancakes and ice cream."
  • "Good choices of Eat-in or Take away Food and Snacks plus a shop that are high quality."
  • "Prices here are reasonable, some things are overpriced but others aren’t so that makes up for it."
  • "For the price you are paying here it is most definitely worth it."
  • "Honestly can't fault the place for the price."
  • "Food was reasonably priced and a decent standard."
  • "This place is great for a cheap family break."

Cons:

  • "Food was over priced, drinks were over priced."
  • "Food in the fish and chip shop is very overpriced, expect to take out a second mortgage to pay for food for a family of 5."
  • "The chip shop is rather expensive also and the shop is very poor £1.10 for a can of pop."
  • "Fish and chip shop and pizzas were also available, although the fish and chips were quite expensive."
  • "Food from the club was not good and takeaways are charged at eat in club prices."
  • "Food was nice but expensive for example a small bowl of chips 21 in total £2.75! Curry £8.95."
  • "Expensive on the rides."

Location & Accessibility

Pros:

  • "Lovely campsite. Great views."
  • "The location is lovely with some nice views, and a nice pebbly/shingly beach."
  • "There is also a lovely walk over the cliffs to Aberystwyth."
  • "The site is located in a beautiful area and the beach seems cleanish."
  • "The beach is stunning and with Aberystwyth less than a 15 minute drive you have everything you need close to hand."
  • "You can walk to aberystwyth town in 20mins across the coastal path."
  • "Beautiful place! Perched between the beach and the mountains, this a great family spot to unwind and relax."

Cons:

  • "It is a hell of a walk to the beach and entertainment etc is the only thing i would say."
  • "No good pub's within walking distance."
  • "The public access road, which was fairly steep and twisty, with a concerning drop to one side."
  • "Another nuisance was discovering that the gate at the beach entrance was locked at 5pm on a Saturday evening."
  • "One small complaint is for the beach area shops and attractions there is no easy way to know when they open and when they close."
  • "Beach is just rocks but not too far from nicer beaches."
  • "The beach is very pebbly I would recommend taking some beach shoes."

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