Horse And Jockey Reviews Summary

Food Quality

Pros:

• "The food is incredibly delicious, bringing a taste of tradition to every bite."
• "Food is spot on, good value and big portions."
• "Had a full English which was tasty and good quality."
• "An extensive menu of good quality food freshly cooked to order."
• "The food was excellent and good value."
• "Some of the nicest food I've ever had in a pub."
• "Food good well cooked and plentiful."

Cons:

• "Food disgusting. Comes out cold."
• "Ordered full English breakfast x2 and the worst we’ve ever had."
• "Food was absolutely rank."
• "Yes there food is microwave food and made to a low standard and charged at a high price."
• "Food wasn't up too much either cold or burnt just dumped on plate full of grease."
• "Food is below average for this type of establishment."
• "The food wasn't great."

Service

Pros:

• "Lovely little pub! Easy to find and get to, friendly staff, great food and a very good price!"
• "Staff are always friendly and very helpful."
• "Front of house staff are epic."
• "The staff's friendliness makes you feel right at home."
• "The staff well trained, polite and attentive."
• "Staff were so accommodating, polite and cheerful."
• "The staff that were working were friendly and approachable if you needed something."

Cons:

• "A 57 minute wait for 2x eggs on toast with no update throughout and no apology once delivered."
• "Food was over an hour later and they forgot about our drinks."
• "Would not recommend this place I ordered my meal I told my waiter I was allergic to something they then brought it out with the item in question on the plate."
• "Poor service, 45 minute wait for drinks order."
• "Once we had finished our food we were then left for about 2 hours with no-one checking if we wanted anymore drinks etc. or the bill so we had to find someone to ask."
• "Customer service here is so poor that the staff can't even work out there are customers that need serving."
• "Manageress rude,, unless its a male audience."

Atmosphere

Pros:

• "The place is cosy, relaxing music, open fire, I have not to complain about it."
• "Lovely quaint pub with low ceilings and original features."
• "Lovely dog friendly place to go and have a drink."
• "Homely and cozy pub."
• "The cozy atmosphere adds to the charm, making it the perfect spot to unwind."
• "There's also a very warm and homely feel to the place too especially next to the open fire."
• "Wonderfully polite staff, a friendly atmosphere."

Cons:

• "customers are allowed to take dogs into the restaurant... a very large dog could barely control it and I feared greatly for the safety of my two young granddaughters."
• "The place smells of the night before (stale beer or they wash the floors with dirty water)."
• "This was around 2.30pm and if I’d of been aware that dogs were allowed in a restaurant I would never of gone in to eat or otherwise."
• "All salt peppers were blocked and unscrewing 3rd bottle all tops and necks of bottle wererusty and mixed up with the granules."
• "Breakfast was eaten sitting in the remnants of the night before - chicken, chips, lettuce, straws, drinks stirrers all strewn across the floor."
• "Please remove dust and insects from window sills and radiator dust."
• "the floor should also be lowered in places so we dont bang our heads on the ceiling."

Value

Pros:

• "They also do a bottle of wine for £10 after 5pm on Sundays 🙂."
• "Lovely little pub! Easy to find and get to, friendly staff, great food and a very good price!"
• "Food is spot on, good value and big portions."
• "the fixed price menu was great value for money and delicious."
• "Both food and drink reasonably priced with different specials available during the day."
• "What a great experience, the fixed price menu was great value for money and delicious."
• "Drinks are a reasonable price and the food was yummy!"

Cons:

• "Yes there food is microwave food and made to a low standard and charged at a high price."
• "Over £20.00 for 2 breakfasts with 2 coffees."
• "Very unappetising way too expensive and a rude waitress when I complained."
• "So me and my wife had breakfast hear and the sign out side said have tea and coffee with are cooked breakfast assuming u get it all in the same price, nope its an extra cost so beware."
• "Food was clearly cheap food which had just been popped in the oven, lower quality than you would buy at the supermarket."
• "The steaks had loads of fat and the curry had hardly any sauce and was very dry."
• "The food wasn't great."