"I would thoroughly recommend using her services."
"We were kept informed every step of the way, our worries put at ease and nothing was too much trouble."
"Susanna was very efficient regularly keeping us up to date."
"Their communication and promptness of correspondence was absolutely refreshing, compared to previous experience with other Solicitors."
"Julia always returned calls and emails promptly, knowing where we were at all times."
"Phone calls always picked up and emails dealt with promptly."
"Great communication and kept up to date with the progress."
Cons:
"Ignored our emails / calls / questions, often receiving a few word response and never received a call back."
"They were terrible at keeping me informed of progress, despite chasing them multiple times."
"Zero Communication. Do not respond to emails."
"They ignored correspondence and informed us late that things needed doing."
"Communication isn’t there: asking for the same stuff over and over again despite it apparently going through the channels to appropriate people!"
"Very poor service unfortunately."
"A few reasons why you should NEVER use Rhodes & Walker: Virtually impossible to get in contact with, Rude on the phone."
Professionalism
Pros:
"Sofia was very professional throughout and demonstrated fantastic customer service."
"The Rhodes and Walker team were extremely accommodating and helpful in resolving issues and ensuring that nothing is missed in the process of completing a property purchase."
"Very professional, conscientious and efficient."
"Rhodes & Walker recently managed the sale of my house and purchase of a new build. From start to finish they were professional, responsive and really efficient."
"Truly amazing service from the most amazing team at Rhodes & Walker once again."
"The service provided from start to finish was very professional and friendly."
"Everyone is super friendly and professional."
Cons:
"They missed a big mistake in the contract that subsequently lost us the property that we were buying."
"They even forgot to send the money to my lender on completion of my sale and held it for 10 days in their client account."
"Easily the worst supplier / solicitor we have ever encountered and made the process extremely stressful."
"One staff member was extremely rude, patronising amongst other things…."
"Got to be the worst dealings I have had with solicitors.. No customer service .."
"One member of staff in particular is rude and very unprofessional and doesn't know the basics of their role."
"Huge mistakes made when dealing with my sale and purchase."
Recommendation
Pros:
"I would definitely recommend Julia to my family and friends."
"I would 100% recommend, thank you so much!"
"Would definitely recommend this company!"
"Would recommend highly for anyone looking for solicitors buying a home."
"I would highly recommend Rhodes & Walker, We have used these both times we moved house."
"10/10 have already recommend to everyone I know for their next house move and will be using them for my next move!"
"I can't recommend Rhodes and Walker enough!"
Cons:
"I wouldn't use these again personally."
"Do not deal with these solicitors.."
"Please save yourself the trouble and DO NOT USE THIS COMPANY!"
"I don’t see this company as a business with the integrity to do the right thing, and wouldn’t recommend them to anyone."
"Would not recommend, if you’re a first time buyer I recommend asking friends who they used and their experience and who they’d recommend, and avoid companies like this who’ve bought their recommendation from the housing company."
"I think there are better and more professional solicitors out there."
"Myself and my partner had the worst experience with this company, they pushed for the £300 payment prior to the mortgage going through."