Marios Reviews Summary

Stylist Service

Pros:

• "Iram was really nice and friendly. I love my hair cut and she offered lots of advice of hair care."
• "Iram did my hair today, it came out really amazing, i can see my transformation."
• "Iram always does my hair for years o have the same service every time I come and I really love the way she does my hair."
• "Iram helped me decide on the color and was great help!"
• "Iram was fantastic. She cut and styled my hair amazingly and I would definitely recommend going to her as she did my hair perfectly and did it just how I asked."
• "Iram did my hair beautifully. I wanted a big change by going from virgin black hair to a balayage bronde and she delivered."
• "Iram was the stylist who did my hair for first tine dying my hair she was really lovely my hair colour and out great and she was very friendly."

Cons:

• "Didn’t have the best experience on my first visit here."
• "Then when I expressed my feelings about not liking my hair and paying almost £200, they called me back in and said that the colour they used on my hair only lasts 1-3 days."
• "The stylist decided to thin my naturally long, thick, asian hair - down to a straw-like appearance."
• "Instead they gave me a completely brown balayage, dying over the bright blonde I came in with."
• "Chunks of hair were cut leaving me with hair which can only be described as limp, lifeless and flat."
• "Went in for a blow dry and left with my hair feeling and looking like they’ve been fried!"
• "She chopped her hair off at the front with no layers and the so called bangs were very blocky and uneven."

Customer Service

Pros:

• "Such a welcoming and relaxing experience."
• "The staff are fantastic and really go out of their way to make clients feel welcome and well cared for."
• "Customer service is great always making sure the customer is okay."
• "Customer service was wicked, all the staff was very polite."
• "The customer service is really nice, everyone in the salon was very friendly and took care of me throughout."
• "Customer service was great would definitely come again and recommend others."
• "The service was really professional and friendly."

Cons:

• "Didn’t receive any emails that it’s going to be closed absolutely fuming!"
• "However, I am disappointed with administrations. After I got my haircut, it was a surprise for me to learn that I had to pay cash."
• "Diabolical service and untrained staff."
• "Didn’t say more than 2 words to me. Completely ignored what I asked her to do."
• "Had hair done today. Hairdresser was Mina. Greeted me as if I was something she just stepped in."
• "Only downside was the woman who washed my hair had a face like she didnt want to be there."
• "They didn’t apologise once for completely misunderstanding/ignoring what I asked for, and didn’t take any responsibility for telling me I could have my desired style and then giving me something completely different."

Value for Money

Pros:

• "100% worth the money and will continue to support them."
• "I would definitely go again."
• "Would definitely come back & most certainly would recommend :)"
• "I will definitely be coming again!!!"
• "Really recommend this hairdressers."
• "I would Highly recommend this salon to everyone as lucy is so professional and wouldn't go anywhere else!"
• "I would definitely recommend this salon to anyone, especially newbies to the hair salon world who don't want to risk being let down."

Cons:

• "Then when I expressed my feelings about not liking my hair and paying almost £200, they called me back in and said that the colour they used on my hair only lasts 1-3 days."
• "However, the price was too expensive for cut wash & blowdry 39.99. A nearby salon does it for £31."
• "Very overpriced for service they provided."
• "Save your money and go elsewhere."
• "I had a horrible experience at this salon."
• "Because of them I am scared to go to any hair dresser. I DO NOT RECOMMEND!!!"
• "For people with colored hair (blue/ green) i do not recommend this salon. AVOID!"

Salon Atmosphere

Pros:

• "The overall atmosphere at Marios was also excellent and I would happily also return again."
• "Lovely atmosphere and friendly staff."
• "The place seems to be under great management, with a lovely atmosphere."
• "Marios, what a wonderful salon! The staff are fantastic and really go out of their way to make clients feel welcome and well cared for."
• "I went last week and was so impressed by the customer service."
• "All the staff are great so friendly and welcoming."
• "The vibe and atmosphere in there is so nice an everyone has a beautiful smile on their face."

Cons:

• "It's a shame since Mario's is supposed to be a well known salon in Bradford."
• "When I returned to the salon I was met with extreme passive aggression."
• "It’s really choppy, too short, uneven & just awful. I’m pretty sure the reviews on here are fake."
• "They didn’t apologise once for completely misunderstanding/ignoring what I asked for, and didn’t take any responsibility for telling me I could have my desired style and then giving me something completely different."