Address: Front St, Bamburgh, NE69 7BL, United Kingdom
Phone: +441668214243
Rating: 4.3
based on 107 reviews.
Service
Pros:
"Nick you are an absolute gem and made us feel so welcome and I honestly don't think our visit would've been the same without your service and friendly manner."
"Ryan and Sharon in particular made our stay one that we will not forget!"
"Staff were fantastic!"
"Staff were very professional."
"Excellent service from welcoming staff."
"Good-humoured staff with an obvious desire to please their restaurant's customers."
"Friendly welcome from the staff who remained attentive throughout our visit."
Cons:
"We won't ever step in it again."
"We were not offered any water on arrival, our starter arrived still with no water, wine or complimentary bread, we had to ask for water, wine and ask for bread to go with the soup."
"Terrible service. I arrived with a reservation (as we had travelled from London to visit the Northumberland coastline). I was asked to sit at a table that was made us uncomfortable and was by the kitchen door."
"Awful music playing just to add to the terrible atmosphere."
"Service was a bit hit and miss and eventually an adequate meal was brusquely served in the starkly lit bar."
"Service was disappointing."
"When we complained the bar manager was not interested."
Food Quality
Pros:
"I enjoyed my lamb main course."
"The food is very well presented and very enjoyable."
"Amazing home-cooked food in a wonderful location."
"The food was amazing, we had vegan choices."
"Starters were fabulous, we had the fish soup & the soufflé."
"Had a fabulous meal."
"The food was amazing, we managed all 3 courses because it was all about flavours & not about huge portions."
Cons:
"I ordered the Ribeye steak which was very average and my wife ordered lobster which was ok."
"Really looked forward to this as we were celebrating our 52nd Wedding Anniversary and everyone said how good it was, they said it was a bit expensive so had high expectations - we were sadly disappointing, I love scallops but they were very hard to find and had no taste when i did."
"Ordered the prawn sandwich with chips, bread was at least a day old making the sandwich awful and the fries were terrible."
"The fish element was almost completely missing."
"The rhubarb posset was so hard I could stand my spoon up in it."
"The Yorkshire pudding was like leather."
"Overpriced, mediocre food."
Ambiance & Location
Pros:
"The views alone from the hotel are a reason to visit, having the castle on the doorstep is a win in itself."
"We booked a table in the 'dog room' for an evening meal. There was plenty of space between the tables and lots of very well behaved dogs."
"Really liked the nautical theme/ the sea creature decorations were really nice."
"Great location for a wedding at the castle."
"Nice building and a few tables and chairs outside for seating."
"Good place to stop and have a drink."
"All in all a cracking high end venue and one we will be continuing to visit for years to come!"
Cons:
"The ploughman’s is priced at £19.95 and for that I expect the best quality items, but what actually arrived was less than poor."
"Entered to the dog-friendly busy room... and stood to a corner out of the way waiting for availability and for staff."
"Nice atmosphere, but be prepared to wait 40 minutes for a cup of tea and a scone."
"It felt like we were eating in a bright canteen which was a real shame as the food was lovely."
"The place seemed a bit pretentious."
"Somewhat let down by a lack of character and we found it too bright to enjoy a romantic meal."
"Possibly the worst meal I have ever had."
Accommodation
Pros:
"Two excellent, cosy rooms with something to look at out of the window."
"Stayed in the lord Crewe room which was spacious and very comfortable."
"We stayed in the Lord Crewe room and you can see the castle from the windows, truly amazing weekend break."
"The room was perfectly adequate though small with a view to the castle."
"Stayed overnight and was pleasantly surprised at our room which was lovely, spacious and clean."
"Our room was large, clean and warm with a massive en-suite bathroom!"
"Lovely room with a view. Comfy bed and huge bathroom with bath and separate shower."