Dobbies Garden Centre Braehead Reviews Summary

Store & Product Quality

Pros:

• "Really nice store. Many things are expensive but you can get some good products."
• "Found it to be a magical place."
• "Great service and food and wonderful presentation of all products for sale."
• "Lots of stock you'd expect in a garden centre."
• "Good range of products, great food and drink section too."
• "Anything I've bought has been of good quality."
• "Love this place for the variety of items to buy."

Cons:

• "Far too expensive for what it is."
• "The new owners have halved what used to be there and brought in highly priced goods you can get far far cheaper in currys Argos or B & M."
• "No one is particularly bothered and one even said to me 'we hate selling these things.'"
• "Are you allowed to call yourself a garden centre if the only plants you sell are cheeseplants and overpriced cacti?"
• "Also plants are very overpriced for what they are."
• "It's more like currys with all the electrical goods on sale nothing all that good to write home about."
• "Overpriced, poor quality goods."

Staff & Service

Pros:

• "Visited tonight for the members event. Was offered help by Tony."
• "The staff member who helped me choose the rose for my friend was also very helpful and patient."
• "People very professional 👌."
• "Staff attentive. Tea and coffee plentiful."
• "Staff friendly, track and trace in place and tables wiped down."
• "Very helpful staff throughout."
• "Staff always friendly and welcoming."

Cons:

• "Ordered a tuna sandwich today at 14.30. Server proceeded to use her bare hands to put the accompanying salad onto my plate."
• "We’re there for two hours and didn’t see server again and had to ask a member of the restaurant staff for refills of tea and coffee."
• "Visited today in main shop. Very impatient curt staff including management."
• "Really disappointed. Visited cafe and spent nearly £30 on food that was bland and over rated."
• "Disappointing visit today I thought."
• "Staff are borderline rude and unable to pay enough attention to offer a menu."
• "The staff are efficient but slightly impersonal."

Food & Dining Experience

Pros:

• "Ham and cheese toastie was fab and hubby said his coronation chicken sandwich was lovely."
• "Great sandwiches and soups. Filling is definitely not skimped on."
• "Wonderful coffee, even more wonderful treacle scone."
• "The food in the restaurant is really nice as well."
• "Good choice of fresh sandwiches, scones and cakes."
• "Just had a freshly cooked breakfast."
• "The food they were served at the cafeteria was great."

Cons:

• "Went to dobbies for afternoon tea and was an absolute disaster apartment with the tea room was booked out for the party and there was no part in a reserve me one member of staff serving the Whole tearoom."
• "The food in the cafe (whilst offing a wide choice) was bland and forgettable - definitely not worth the elevated prices."
• "Dobbies cafe has sadly gone down hill massively."
• "Goats cheese and onion pie was burnt out and salad with it was just depressing."
• "Cheese and coleslaw baked potato. Piled super high with cheap nasty coleslaw."
• "£9.50 for a small macaroni cheese and chips. Was tasty but not worth the money."
• "Dinner with Santa 2018... was very disappointing. The children's meals were disgraceful."

Cleanliness & Maintenance

Pros:

• "Love having a wander around the garden centre and the gift shop."
• "Carefully spaced out tables; very hygienically maintained."
• "Good to see the shop is kept clean and tidy especially during the pandemic."
• "The toilets were clean & well looked after."
• "Beautiful place to waft around and grab a few bargains. Layout Recently Changed."
• "Love this store, sometimes a wee bit pricey, but it's great... Place very clean and all COVID regulations in place."
• "Beautiful Christmas display."

Cons:

• "Chairs had loads of food debris and the carpeted area very badly stained."
• "The whole place was freezing, couldn't even bring ourselves to take our coats off in the restaurant."
• "The place could do with a good clean!"
• "Cleanliness Standards have dropped significantly."
• "The tables were dirty, and left uncleared, the carpet was filthy and covered in debris."
• "Although bright and airy with plenty of seats, the windows could do with a clean inside and out."
• "Cafe busy with not enough staff... tables cleared but not cleaned!"