Birchwood Physiotherapy Reviews Summary

Professionalism and Friendliness

Pros:

• "In each case the consultations have been professional, friendly, easy to understand and highly beneficial."
• "Booking appointments is handled brilliantly by the team taking calls."
• "Paul was the physio dealing with a very painful elbow issue... After a few weeks I started to see real improvements."
• "Physio Alison treated me. Full assessment first, then treatment. Was given exercises to do at home."
• "Alison and her team were fantastic. Professional and so friendly."

Cons:

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Effectiveness of Treatment

Pros:

• "The most effective physiotherapy I have received."
• "Their techniques will make a difference to your recovery."
• "After the initial consultation... I began to feel the results."
• "Paul very quickly diagnosed what the issue was and put a treatment plan in place."
• "I have seen many physiotherapists over the last few years... and now finally, I can use my arm fully again."

Cons:

• "I had already been to a different physiotherapist who had been completely unable to diagnose the issue or make any progress."
• "After seeing no improvement with a previous physio who was recommending surgery, Paul Noble was recommended to me."

Communication and Support

Pros:

• "Paul helped massively with my recovery, including putting my mind at rest that there was a road to recovery."
• "I saw two very skilled and very approachable practitioners."
• "Referred to Birchwood Physiotherapy following a car accident... Stacey is very professional and knowledgeable."
• "Thank you so much for your help today Alex. Thankyou for listening to me, and telling me exactly what happened."
• "Alison’s approach was unconventional but very effective! She focuses on helping patients change breathing patterns."

Cons:

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Customer Service and Administration

Pros:

• "Lovely telephonist booked me in, same day appointment for a sore neck. Very polite & friendly."
• "Birchwood were recommended to me by a friend and I will have no hesitation in recommending to anyone else."
• "Helen who organises all admin and appointments and is your first point of call couldn't be more helpful."
• "Referred following a car accident for whiplash injuries... Thanks to Helen for your amazing work."

Cons:

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