Glasgow City Physiotherapy Reviews Summary

Staff and Service Quality

Pros:

• "All the staff members are friendly and knowledgeable."
• "The staff at GCP are just fantastic. I've been visiting Scott for about 8 years now."
• "Scott provides a great deal of information and support during appointments, willing to answer any questions that you may have."
• "The staff are very knowledgeable, highly skilled and friendly."
• "Every practitioner I've dealt with at the clinic has been very considerate and professional."
• "All the staff are extremely knowledgeable, professional and sociable during appointments."
• "The whole place has a really friendly atmosphere, everyone makes you feel welcome and comfortable."

Cons:

• "The professional who treated me did not know well how to treat me, which is understandable to some extent, she was very sweet and kind anyway."
• "The physiotherapy clinic is on the second floor without an elevator... it was very difficult to get there."
• "Honestly, very disappointed with this clinic as it had such good reviews."
• "She also gave me a list of stretches that, while very comprehensive, was a very basic level, and she was just trying to get more sessions out of me."

Location and Accessibility

Pros:

• "Great location for those working in the city centre also!"
• "The location is just next to the buchanan subway station!"
• "Also great location which made it easier for me to attend the appointments."
• "The clinic is extremely well run and very easy to find."
• "The facilities are in an excellent location."
• "It is also in a great location right in the city centre of Glasgow and Gym which you can go through all the exercises on the treatment plan."
• "The clinic itself is situated in the centre of Glasgow making it so accessible!"

Cons:

• "The physiotherapy clinic is on the second floor without an elevator... it was very difficult to get there."

Value and Pricing

Pros:

• "Their rates are fair."
• "The student discount offering was much appreciated too!"
• "I also feel that the pricing structure at Glasgow City Massage is the best bargain in town."
• "This is not somewhere you're rinsed of money, this is somewhere you leave satisfied and more knowledgeable."
• "Genuine help without costing an arm and leg!"

Cons:

• "She also gave me a list of stretches that, while very comprehensive, was a very basic level, and she was just trying to get more sessions out of me."

Professional Expertise

Pros:

• "Scott equipped me with knowledge that will allow me to develop as an athlete and communicated it well."
• "He gets to the bottom of your problems quickly and gives clear and manageable rehab exercises."
• "Scott has great knowledge and has helped me navigate through various injuries over the years. His knowledge of injuries and rehabilitation, specific to running, is second to none."
• "Scott has helped me with various mountain biking and snowboarding injuries over the last few years. He always conducts a thorough, holistic assessment."
• "Scott is one of the best in the business if you want to be injury free!"
• "Scott's focus on maintaining activity and performance means you won't just be sent away with the usual prescription of 'rest for a couple of weeks and do these generic exercises'."
• "The physios here are extremely professional and knowledgeable."

Cons:

• "The professional who treated me did not know well how to treat me, which is understandable to some extent, she was very sweet and kind anyway."

Customer Experience

Pros:

• "I don't hesitate to recommend GCP to friends and fellow runners."
• "You will not be disappointed if you book in with Scott or anyone from his team!"
• "Definitely happy to recommend Gary/GCP, without a doubt."
• "I cannot recommend the man enough and couldn’t be more grateful for his continued support."
• "I cannot recommend Scott and his team enough!"
• "Would 100% recommend Glasgow City Physiotherapy to anyone!"
• "I would highly recommend to anyone."

Cons:

• "Honestly, very disappointed with this clinic as it had such good reviews."