Toby Carvery Washington Reviews Summary

Food Quality

Pros:

• "The food was probably the highlight, walking up to the carvery we noticed how colourful and full everything was, again fast service chefs behind the counter friendly, all the food was cooked perfectly and at a good temperature."
• "Food was well presented always getting topped up with fresh dishes, was piping hot and really enjoyed my breakfast so much so I had a second smaller one."
• "The food was great, especially the potato bake!"
• "The carvery was amazing. Every mouthful was tasty as."
• "We were given generous portions of beef and lamb by Ben & Lisa which was cooked to perfection."
• "Food was so fresh and absolutely gorgeous."
• "The food is always delicious. The meat is cooked perfectly and the vegetables are always fresh."

Cons:

• "Meat was lovely but veg was dry and over cooked."
• "The salmon Wellington was unavailable so one of our party had to have vegetarian option. The beef was inedible."
• "The food was barely warm and almost tasteless."
• "One thing I didn't enjoy though were the roast potatoes as after cutting into them they were rather under cooked for my liking as they were quite hard."
• "We ordered house salad with prawns. Lettuce was bitter... Completely tasteless, a small amount of prawns put next to salad."
• "Food was terrible like it had been left out all morning."
• "Food was tasteless and obviously been sitting a while... Nearly £30 wasted!"

Staff and Service

Pros:

• "Arrived there slightly earlier than booked but staff were really helpful and accommodating."
• "The staff member who served us was lovely, she was obviously rushed off her feet."
• "The girl that served us was so friendly. Very professional."
• "Karen was are sever, she was very welcoming and explained the service and the takeaway option as we wanted to take a meal home to the mother."
• "Laura the waitress is really professional at her job, and think you should seriously look at putting her on a fast track management programme."
• "Our server was Karen who honestly couldn't have done enough for us, she was so lovely and very welcoming."
• "Donna our server was very efficient, polite, friendly and made our experience enjoyable so well done to her."

Cons:

• "Can’t do much of a review as was completely ignored on way in guess the staff couldn’t be bothered with anyone else."
• "Wasn't a great experience got taken to our table that hadn't been cleaned."
• "Waited for drinks."
• "The server appeared surly and unwelcoming."
• "This staff member started threatening me telling me to get out of the restaurant."
• "The waitress was very pleasant but asked if we were finished half way through."
• "Waited 20 minutes for bill so finally went to see Manager to get it."

Ambiance and Cleanliness

Pros:

• "Refurbishment is outstanding. Food is as always excellent. Value for money is second to none."
• "The place looks brilliant. A good investment made. It looks very welcoming."
• "Lovely food, friendly staff and charming atmosphere."
• "Very cosy venue. The waitress who served us was exceptional and we were really impressed by the quality and value of the food."
• "It's standalone with plenty of parking and has a cosy home atmosphere."
• "Nice an relaxed atmosphere with pleasant decor and helpful staff."
• "Place was clean, staff friendly and good parking."

Cons:

• "The place looked scruffy from the outside and the inside wasn't much better."
• "Ripped taped seat to sit on."
• "The place looked scruffy from the outside and the inside wasn't much better."
• "You really could make the outside more welcoming. Apart from the faded peeling paintwork, the grass right outside the doors is very overgrown and there are weeds in the pathway."
• "Place was dark and dingy. It also wasn’t very clean and the staff did not greet us in a warm friendly manner."
• "The visual appearance of the outside is very poor."
• "Been refurbished, staff canny, but the carvery is poor... Won't be going back... You'd get no stars for food if it was possible..."