The Golden Fleece Hotel Reviews Summary

Room Quality

Pros:

• "Room was beautifully furnished and bed really comfortable."
• "The room I stayed in was large and cosy with everything you could wish including the duck for the bath."
• "Highly recommended, lovely spacious room (RM 18) well equipped and spotless."
• "Really lovely room, big and airy."
• "Our room, deluxe suite, was very good."
• "The room was spotlessly clean and the bed was comfortable."
• "Extremely comfortable room overlooking the market place."

Cons:

• "Stayed in a Classic Double room. These rooms are TINY and so are the bathrooms."
• "You have to walk sideways to get around the bed."
• "We stayed in room 7 a couple of weeks ago. It is so small there is nowhere to store your luggage."
• "Our room wasn't big enough to swing a cat in and had a strange smell about it."
• "Stayed her for 2 nights in September 2021 - put in Room 1 - well it’s a nicely decorated broom cupboard - seriously lacking natural light."
• "Standard double room very small roughly 12x12feet too much furniture, very cramped."
• "Bedroom 20 bathroom tiny, but managed for one night, any longer would have been a problem."

Staff and Service

Pros:

• "The Golden Fleece is beautifully decorated inside and the staff are friendly."
• "Lovely staff so kind and helpful 1st class experience."
• "The staff were so friendly and couldn't do enough for us."
• "A big thank you to all the staff and David the manager for looking after me during my visit."
• "Staff were attentive and very polite."
• "All the staff I met were helpful and appeared to very much enjoy what they were doing - makes a pleasant change."
• "The staff were all very friendly, especially our waiter for the evening meal, Daniel, what a very well mannered young man he is!"

Cons:

• "Nobody knew anything about the Sunday slumber offer in the restaurant and tried to charge us for lunch."
• "Maybe not enough bar staff at certain times."
• "Staff were quite surly and didn't seem to know how to pour a bottle of wine properly."
• "Waited at the bar for 5 minutes whilst 3 bar staff made cocktails from recipes. Not one of them acknowledged me."
• "When ordered food said to one of her colleagues ‘knew he wouldn’t get served’."
• "Very rude service, sat down waiting for food and came over and asked to move along."
• "Staff huffing and puffing. Mentioning that they were really busy and they’ll make the drinks when they can."

Food Quality

Pros:

• "The food was exceptional and the service outstanding."
• "Fantastic breakfast as well as excellent restaurant food."
• "The food was delicious and the staff were lovely!"
• "Food is of a very high standard and breakfast is cooked to order."
• "The food was terrific. The lunch time roast meat sandwich is fabulous."
• "The food was proper home cooked meals and tasted delicious."
• "Wonderful food... very fresh and great quality."

Cons:

• "Very poor meat was not cooked properly and loaded with fat."
• "Even the belly pork was embarrassing."
• "All the ingredients were of poor quality and were generally bland, especially for the price."
• "Both dishes of food were 1/10 in taste and quite frankly laughable in presentation and portion size."
• "The vegi meals wear also not cooked properly."
• "Chicken Caesar salad was a piece of defrosted chicken and the bacon was soggy and not crisp."
• "Club Sandwich was dry and dry chicken. Fries were anaemic."

Cleanliness

Pros:

• "Our bedroom was sparkling clean."
• "Just been updated and is very stylish and classy! Staff appeared to be polite and helpful and everything was clean and tidy."
• "Hotel very clean with good food and drink facilities."

Cons:

• "The floor was sticky with spilt drink."
• "Bathroom wasn’t clean which we would also expect for the money we paid."
• "Most of tables were covered with dirt and used glasses and food from customers before."
• "There were residual marks on the table which would indicate the table had a damp cloth rubbed over it rather than a thorough clean."
• "Wasn't as described, room hadn't been cleaned properly cleaned, crumbs on floor."
• "On opening the bathroom door, it became apparent with a stench like a water treatment plant."