"Good parking, good range of things to eat and drink."
"The staff were very pleasant and friendly of course all the normal out let's are there for food and drinks."
"Good services with plenty of food outlets, toilets and a picnic area."
"The Asian food restaurant was amazing! The staff were lovely and really took a liking to my 1 year old son."
"Brilliant services, clean tidy, lots of different food outlets."
"Food was amazing, I have an egg & cress sandwich."
"Highly recommend Vegetable Green Thai Curry & Rice from Chow Asian Kitchen, which was served piping hot in a clever carton."
Cons:
"Food outlets can be hot and miss."
"Sort KFC out or get rid of it. Every time I go there they serve cold food."
"1st meal i had from kfc It was the worst one ever. Very dry and chips cold."
"Every food outlet had run out of coffee by the time we got there at 09.40am."
"However that burger meal is a good 10 or 20% more expensive than local burger restaurants in our small town."
"Restaurant area is very tired and a disgrace. With broken furniture, torn seats with covers on them, of which in themselves were torn."
"The coffee I received was bitter and had lots of coffee granules in the bottom."
Cleanliness
Pros:
"The toilets were clean and the BP petrol station was also reasonably priced for a motorway service station."
"Toilets were fairly clean and for free."
"It was clean and tidy, just used the toilets and stopped for a drink."
"Facilities were clean and tidy."
"Toilets were clean and the krispy creams were as good as ever."
"Toilets and facilities are clean."
"These services are fine, good choice of food, clean tables, clean toilets and plenty of parking."
Cons:
"Pret was so so DIRTY. It Looked like it hadn’t been cleaned in weeks."
"The men's toilets where so disgusting (toilets unflushable, sinks looked link they belonged in a back street car mechanics' and shower more mould and graffiti that a Manchester alley would have been cleaner!"
"The tables were filthy as were the floors."
"One of the dirtiest services I have ever visited. You need to complete a maze to reach the toilets."
"One of the dirtiest service stations I have visited. Not enough staff."
"What a dirty services. Visited at 7am on Sunday. Carpark covered in litter. Toilets dirty."
"The place was absolutely FILTHY! the toilets were cleaner than the tables."
Service and Staff
Pros:
"The young female attendant in the ladies toilets deserves a medal!"
"Staff are always polite, shops are well laid out and the facilities are always clean."
"Despite the rush the facilities were kept neat and clean."
"I’m writing this review for the lovely security guy on the door, I didn’t get his name, he was on the door today around 11.30 today. He could see my mum was struggling with her walking and he was a huge help in getting her out of the one way system quicker."
"Most staff are helpful and attentive."
"The room was very clean and comfortable the staff were very pleasant and friendly."
"Shout out to the two ladies directing 'traffic' in the ladies toilets yesterday... they did a great job keeping everyone on the move and keeping the huge queue for the toilets movingly quickly."
Cons:
"The staff at Pret a Mangé forgot my order, I was left standing there for ages."
"Never been so badly treated.greggs messed up my order and just made sarcastic comments when I complained."
"Greggs the girl serving looked so uninterested."
"Service from the coaster coffee was slow at best and completely got the order wrong twice!"
"The Costa staff were extremely slow, it was very early in the morning but there was no urgency with them."
"Went to costa and Aimee was more bothered about her music choice on her AirPods than serving customers."
"What a joke staff rude, close the only coffee kiosk down to have break staff do not cover each other."
Facilities and Accessibility
Pros:
"It's still a great services and my holidays in Cornwall wouldn't be complete without my traditional Burger King Whopper meal here on the way."
"Great place to stop if need a break."
"Nice service station, with a big green area to have your lunch in."
"Great service station to take a break (junction 30, M5) with multiple cafés, restaurants, shops, baby change facilities, toilets (including disabled toilets), showers, accommodation, washing machines, electrical vehicle charging & WiFi."
"They have a noodle and dumpling place, a Crispin cream airstream caravan, m and s simply food and a grass area to sit on."
"This place has great options to eat as well as nice outdoor spaces to eat picnic style."
"A very clean, spacious and what seemed like a relatively new services station."
Cons:
"Absolute carnage! No organising for EV’s - two young kids tasked with organising queues for charging."
"Very busy services and quite difficult to get to as it is off the motorway and off a very busy large roundabout."
"The good thing was a large bank of EV charging points. The bad thing, they were uncovered and exposed to the rain."
"Trying to park to meet a disabled person from the coach in the coach park. This sign says you cannot park here if you do you will be fined."
"Wouldn't recommend the petrol station as their prices are not advertised and were 30 pence more than any other fuel station we drove past!!"
"Lost 2 stars due being difficult to get to, it's not as simple as other service stations just being a slip road on and off the motorway."
"Horrendous place, total chaos, hard to find somewhere to park, just getting into the services is a nightmare, the facilities were tired & dirty."