Khai Khai (খাই খাই) Indian Restaurant Newcastle Upon Tyne Reviews Summary

Category: Restaurant Newcastle upon Tyne, UK

Address: 29 Queen St, Newcastle upon Tyne, NE1 3UG, United Kingdom

Phone: +441912614277

Rating: 4.5
based on 209 reviews.

Food Quality

Pros:

  • "The food was an absolute taste explosion. I tried the chicken curry, and it was so flavorful and perfectly spiced."
  • "The food was fantastic, especially the broccoli and the lentils."
  • "The classic vindaloo...Hot but not silly. Full of flavour."
  • "Fabulous paneer, naans, daal, bhajis, cocktails. So tasty."
  • "We loved the sound of all the small plates so had lots of these rather than a start/main style meal."
  • "One of the best curries I have ever had hands down."
  • "Absolutely packed on a Monday night, the locals must love it! My favorite was the butter chicken but the mushroom korma was also a hit at our table."
  • "I ordered set meal and the food is worth the value."

Cons:

  • "Ultimately, I thought Khai Khai was trying to replicate Dishoom in its decor, vibe and food; without reaching the same heights."
  • "The spice was there the flavours unfortunately did not set my taste buds dancing."
  • "Tasty food but the 3 sides we ordered weren’t even warm."
  • "Food is too rich. Tasty of course. Need to go easy on butter."
  • "The food here is seriously amazing. The small plates, smoke plates and main dishes... you can't go wrong."
  • "When is a naan bread not a naan bread? When you go to Khai Khai."
  • "Restaurant quality food from home. We thoroughly enjoyed our takeaway, a different take on Indian food."
  • "Possibly the best Indian I’ve ever eaten. Ate here 3 times now and it’s as good each time we come."

Service Quality

Pros:

  • "The hospitality was top-notch. The staff were friendly and attentive, making sure we had everything we needed."
  • "Visited for restaurant week, busy place but the table service was spot on."
  • "We went to this restaurant couple of months back, tried a few Indian curries, i can guarantee, its was good. A decent portion of curries. Customer service is good too."
  • "The atmosphere was really nice and was not overwhelming, especially as I was on my own."
  • "The staff were very pleasant and the food was very nice, the lamb was very tender and spiced correctly for a rogan josh."
  • "Service by several different members of staff was very good."
  • "Staff great, very polite, great service. But food bland, nothing special at all for price."
  • "Staff were really attentive and friendly, we opted for the feast at £39 each and was not disappointed in the slightest."

Cons:

  • "The chairs were all coming apart at the back, also we were asked to leave which would have been fine had we been told the table was only allocated for 2 hours."
  • "Service and atmosphere was good but oh my word, the food was bland."
  • "Not as amazing as all of the friends have said. Nice staff, lovely setting but in all honesty it could have been from a jar."
  • "Terrible. Bartender was lovely though. The food was a big disappointment, tasted flavourless and unseasoned."
  • "The food was okay, but service was terrible."
  • "Although all reviews where similar to mine please be aware when you book a table of 8 or over you have to have the chefs special menu, I was not told this and it was £39 a head."
  • "Food was okay, but service was terrible. Asked how many lamb chops were coming on the £20 Lamb chop dish, was told 6, however only 4 arrived, disappointing start."
  • "Very nice restaurant friendly service had the lunchtime 2 course meal. Very tasty lots of authentic flavours. Had to pay extra for the lamb currys which was disappointing."

Atmosphere and Ambiance

Pros:

  • "As for the atmosphere, it was cozy and inviting. Dim lighting, comfortable seating, and some lovely background music made for a perfect evening."
  • "Delicious! Great varied menu, lots of veggie options."
  • "Khai Khai in Newcastle has been getting rave reviews and it has been on my 'restaurants to visit' list for a while."
  • "The decor was cool, the vegetarian options were great and super flavourful."
  • "What a fantastic place, the decor was amazing it was so cosy!"
  • "Rustic interior meeting sophistication. Tucked in a corner near the Riverside."
  • "The decor was cool, the vegetarian options were great and super flavourful."
  • "Beautifully laid out restaurant with perfect lighting and ambiance."

Cons:

  • "A bit hot seated downstairs, but there were lots of people, so a little stroll along the quayside to let dinner settle, and get some fresh air was needed afterwards."
  • "Visited here on restaurant week. We were seated downstairs and it was a bit warm to say the least."
  • "The food and cocktails were really nice, the atmosphere was lovely, and the staff were friendly."
  • "Would have given another star but for the waitress open mouthed chewing of gum, disappointing."
  • "A bit disappointing experience to me. Went there today in search of nice Kolkata biriyani. But sadly the biriyani was not at all up to the standard."
  • "I was having a walk through the quayside when I stumbled upon Khai Khai."
  • "The restaurant keeps all tips left for themselves and does not allow servers to have any, they aren’t even allowed to keep cash tips!"
  • "Good service, great food and cool decor. I’d take your time ordering to enjoy the place a little, the staff are really attentive so if you’re not careful you’ll be in and out in an hour."

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