Satay House Malaysian Restaurant Reviews Summary

Service

Pros:

• "Service was prompt and friendly!"
• "They were nice enough to squeeze me in before another reservation. Service was very friendly and professional."
• "They treated us as if we were visiting welcome family."
• "The service was nice and the staff were also great."
• "The staff are very friendly, and service is fantastic."
• "The customer service was great. Our host was very helpful and attentive, as were other servers."
• "Service was quick, very friendly pleasant staff."

Cons:

• "Initially slow service (drinks took ages)."
• "It took over one hour to get the good."
• "Normal experience at the Satay House has been excellent, however our recent visit has been a bit disappointing. The service was really poor."
• "Service was friendly but sloooooow as there were only 2 waiters."
• "Service was disappointing though. My friend accidentally knocked her drink over and the whole atmosphere and treatment afterwards was extremely rude and awkward."
• "Service was adequate, although it appeared to be slightly understaffed."
• "Service was friendly but sloooooow as there were only 2 waiters."

Food Quality

Pros:

• "Food is tasty - as spicy as you want it to be - and seems authentic."
• "The Nasi Lemak was our fave with lots of flavour."
• "Great food went today after 15 years having moved abroad and the food is still amazing."
• "The main dishes have that great authentic taste, a great balance of flavour and spice."
• "All the dishes we had were superbly fresh and flavorful."
• "The satay is divine, having tried this place before I knew it would be good."
• "The beef rendang was almost identical to the stuff I tried in KL and the satay almost as good as found being sold by the street food vendors in Penang."

Cons:

• "Their satay chicken (signature dish) was not on point and the satay sauce was really runny."
• "Beef rendang was tough and spicy, coconut rice lacked coconut, was al dente and not fluffy."
• "Neither the chicken nor the lamb satay tasted anything like satay served in any good hawker stalls in south east Asia!"
• "The laksa soup was okay but not as fragrant as one would expect."
• "The Ayam Percik was too too sweet, the CKT was on the wet side with no Wok Hei and worse of all the Curry Laksa was very very bland."
• "The Laksa is BLAND. On top of that, it only had very little broth and after 3mins, there was barely any broth but all absorbed in the noodle, making the dish very dense and dry."
• "The beef in Oyster soy sauce was in an overkill of soy."

Price

Pros:

• "The price of the food might have been a tad high, but it’s understandably so, in London."
• "They offered a moderate amount of food for the money."
• "The food was excellent and the price very reasonable."
• "And very reasonably priced as well."
• "Price of item is quite reasonable. Waiting time is not that much high."
• "The prices are reasonable."
• "I think that price wise was honest as I payed 36£ for 2 people."

Cons:

• "Price can be a bit high, especially when compared to other more homely malay affair not too far away."
• "Quantity was small for the price charged."
• "Drinks are quite expensive."
• "Price-wise, about £15/portion is a bit overprice."
• "Very overpriced."
• "All the dishes are quite pricey, it costs almost £40 for one meal per person."
• "Price is very expensive, but considering location it is expected."

Ambience

Pros:

• "Interior is cute and cozy."
• "Outstanding Malay food. Never had better food."
• "Friendly waiters, tasty food and cosey interior. Perfect for a quiet date night."
• "The ambience is cozy and yet very modern in its look."
• "The atmosphere was excellent and I was impressed with the restaurant itself and location which is very nice."
• "Cosy ambience. It’s always nice to see the locals visiting the restaurant to experience the best Malaysian delicacies."
• "A very cozy restaurant in a very crowded area of London."

Cons:

• "Quite echoey - chair feet scraping on the floor really isn't a great sound."
• "The seating is a little crammed."
• "The dining room was noisy, and the narrow space did not help either."
• "The upstairs is a bit smaller than expected as you walk in but there's a downstairs section which was a bit more aesthetically pleasing in comparison."
• "The place can get busier due to the size of the restaurant."
• "This Malaysian restaurant it like a Tardis with plenty more space than your first think."
• "The restaurant has two levels, so it’s enough to cater for more people."