C & R Cafe Restaurant Reviews Summary

Service

Pros:

• "Service was quick and efficient."
• "The staff were friendly and accommodating and the food was absolutely delicious and very very satisfying."
• "Our server Doris was delightful and so helpful, wonderful with my little brother too."
• "The waitress was friendly and helpful despite being incredibly busy."
• "Service very quick."
• "The service was quick and the food mostly authentic and plentiful."
• "Service is usually fast and attentive."

Cons:

• "Honestly the service was just horrible, and the place is overhyped."
• "Service was poor (but kind of expected)."
• "Customer service was appalling, had the most racist, rude waitress I’ve ever encountered."
• "Was very disappointed with the customer service. They weren’t friendly and I didn’t appreciate that!"
• "They even charged 6 pounds for service charge for zero level of service. They don’t care about customers at all!"
• "Service: Pretty much rubbish."
• "Service could have been better, waitress was slightly rude when asking for water, chilli, etc."

Food Quality

Pros:

• "The wat dan Hor, laksa, char keoy teow and lor bak were all good considering the restaurant is outside of Malaysia."
• "The best laksa in London, we have tried many but this is definitely our favourite. Rich broth, spicy but not too much."
• "Authentic Malaysian food in the heart of London! Excellent Nasi Goreng, just the right level of spice and crunch."
• "The food is really authentic and incredibly good!"
• "Food comes piping hot and quite tasty."
• "The food was nice and very big portion, good price and very good service."
• "Really delicious Malaysian/ Singaporean food."

Cons:

• "The food just isn't the same as it once was."
• "Food was okay. The dishes we ordered were not as authentic as I thought."
• "The main dishes were bland, something I never thought I'd say about Malaysian food. The satay was great."
• "Nowhere near, I repeat, nowhere near the standards of authentic Malaysian food."
• "Nasi Lemak was terrible, wat tan hor too soupy."
• "Singapore laksa also tasted more like curry noodle."
• "The food is definitely not tasty & not the level of quality you would get in Singapore, Hong Kong, Malaysia."

Price

Pros:

• "Reasonable prices with great service."
• "Prices are reasonable."
• "Reasonable price, cheaper compare to other Malaysian restaurants in London."
• "It's at a good price at £9.50. Totally recommended."
• "Yummy authentic food at fair prices... Wat Tan Ho was delicious on a cold day, Hainanese Chicken Rice was good but not the best we've had, however carrot cake was amazzzzing."
• "Price: 4/5 very fair."
• "Great food quality and low prices."

Cons:

• "The drinks are a rip off."
• "The chicken also had so many bones that it wasnt very pleasant to eat. prices are not cheap either."
• "They even charged 6 pounds for service charge for zero level of service. They don’t care about customers at all!"
• "Prices have gone up but portions are huge so well worth it."
• "Exorbitant prices (no surprise that a lot of people stick to tap water)."
• "Prices are a bit steep for what you get but I suppose it's in Chinatown."
• "The dishes are quite large although pricing isn't the most budget-friendly."

Atmosphere

Pros:

• "Relaxed atmosphere, quick service, delicious food."
• "Great little spot for Malaysian food in Chinatown."
• "Interior is minimalist clean and bright with with tiles if the skyline of Kuala Lumpur and London."
• "Always love coming here and reminds me of Uni days."
• "Stumbled across this Malaysian restaurant which is hidden in a small alleyway just beside the bustling area of Chinatown."
• "A lovely Malaysian restaurant hidden away in a laneway in Chinatown."
• "The cozy atmosphere and friendly staff create a welcoming vibe."

Cons:

• "The restaurant wasn’t even full. :("
• "Once you finish your food they will slam the bill in front of you and expect you to pay, the attitude is worst than if you ordered food from a roadside stall in Malaysia."
• "Bit tight inside though so it's more of a quick eat and go type of place."
• "We were then told to leave even though the other tables were still occupied."
• "Atmosphere: 2/5 crowded and pretty loud, it’s a cheap eats place not somewhere to hang out and chill."
• "Restaurant is ever so small, compact an you feel squashed as a sardine...not a pleasant experience over all."
• "Tucked down a little alley in China Town the seats are worn to threads and the tables dirty."