Springtime Nurseries Reviews Summary

Customer Service

Pros:

• "All staff were very friendly and helpful."
• "Really thoughtful help from the staff while we were here too."
• "The staff were mostly nice, and some of the elves, particularly one newbie, were really enthusiastic and added to the immersion."
• "Staff friendly and helpful."
• "Staff were helpful when we needed to ask any questions."
• "The staff are always friendly."
• "Thank you to the staff for accommodating our son who has difficulties with queuing and is under SEN we really appreciate it."

Cons:

• "Disgusting customer service, we bought a helium Disney balloon for our daughters birthday, brought it home by 9pm the balloon was half deflated."
• "Not professional and extremely rude staff."
• "Staff at the party store don't go out of their way to help and lack customer service."
• "The people working there young and old need training."
• "No customer service, rude staff and I won’t be buying anything from there again."
• "The staff in the centre were grumpy."
• "A lot of the staff very friendly and helpful but some of the older ladies a bit sullen and rude."

Parking & Accessibility

Pros:

• "once you are able to get a parking space either in springtime or at a neighbouring garden centre and go into the building you will see the large range of different gardening products that they have."
• "Large nursery on Crews Hill, plenty of parking."
• "easy parking when you go early."

Cons:

• "Gave it a 3 star because of parking."
• "The car park is a nightmare to find a space at the weekend."
• "Parking spaces seem to be quite small compared to other car parks."
• "Parking was difficult!!"
• "otherwise it's hard job parking at lunch time."
• "It would be better if the disabled parking spaces were clearly marked as they have faded and are difficult to find as a result (oddly they are nearer the exit than the entrance)."
• "Free parking, but chaotic, free for all disorganized, particularly for a Thursday afternoon."

Christmas Experience

Pros:

• "Went yesterday for winter wonderland with my family and my 2 year old little girl. I have not been since I was a little girl myself and wow it was amazing."
• "The enchanting Christmas grotto and train ride add a magical touch to the festive season, creating memorable experiences for visitors."
• "Loved the Christmas display. Everything you need to decorate your home."
• "Once their Christmas display is ready it's always a sight to behold and well worth bringing the kids by for a look."
• "Fantastic place for party decorations and is looking beautiful with all the Christmas displays."
• "Love going here around Christmas and Halloween time, they have so many things to look at and different gift ideas for presents."
• "My daughter loved meeting Santa and all the decorations they had for Christmas."