"Toilets are small and dirty. No hand soap or toilet roll."
"Restaurant was dirty, tables not cleared or cleaned."
"The toilets were in a terrible state."
"The cleanliness has gone downhill too the toilets were grubby!"
Service
Pros:
"The manager was friendly and helpful."
"The staff were helpful, well-informed and quick to serve."
"Friendly, fast service."
"Remote ordering and fast friendly service."
"Good, fast and friendly service."
"Service was spot on, friendly helpful staff."
"Fairly busy with friendly staff on hand to help."
Cons:
"Seems strange for a place like this to make you 'self serve'."
"I went to order coffee but had to do this on screen whilst 2 young lads were standing around talking and joking."
"We were rushed to make an order."
"Unfortunately the food and drink was not great the whole hog breakfast was stone cold on arrival to our table couldn't eat it all so waste of money there."
"Absolutely disgusted. I watched a member of staff pick her nose using blue tissue paper Infront of the food."
"Guy behind the counter left half way through serving us to go home stating it was 3pm and he was off shift."
"There were no sandwiches or cakes to take away. The stands were empty."
Value
Pros:
"The coffee was far better than anything you'll find at a regular service station though, and was reasonably priced."
"Fantastic boutique service station, although lacking in parking. It more than makes up for it with reasonably priced ethical food."
"It is more costly than others but we weren’t disappointed."
"Quality of food and coffee is actually very good and good value."
"Reasonable pricing for high quality food."
"The food is great, standard price for a service station down south I would say."
"Good, tasty, simple food at a fair price."
Cons:
"Coffee was ok but a bit stewed. 2 coffee and 2 rolls just over £20."
"Extremely expensive! £3.70 for very small coffees."
"Very overpriced breakfast...but the decor is pleasant!"
"I feel that being charged £6 odd for two pieces of gluten free, toasted bread was excessive."
"Smallest coffee ive had for 3.90 only to be ignorantly told it's quality not quantity by the very ignorant staff."
"We paid north if £7 for a bacon roll. It was a miserly thing, despite being freshly cooked to order, 2 rashers and a an artisan bap. Totally over priced."
"Prices are now crazy. Toasted sandwich...about £8. Coffee nearly £4, can of coke £1.75."
Facilities
Pros:
"There is also a reasonable sized accessible toilet."
"There is a children’s play area."
"Fantastic, fresh food, plenty of comfortable indoor and outdoor seating and wonderfully clean toilets and a special baby changing area."
"There are several disabled parking spaces outside and level access."
"Facilities are great for changing baby's nappy, and there is good floor space for easy movement."
"Fantastic when you have young kids too. There's a nice little indoor play area and a very pleasant dedicated room for baby changing."
"The baby changing facilities were incredible as well along with microwave and bottle warmer available!"
Cons:
"No caravan or HGV parking. Cars only."
"The car park is very small and can be tricky on a busy day."
"On arrival there was a queue to enter the tiny car park and the spaces are tiny."
"Parking is limited."
"Car park too small for demand and spaces very narrow."
"Parking is a right mare, and the spaces aren't big enough."