Rose Pub & Kitchen Reviews Summary

Service

Pros:

• "Staff are friendly and really helpful."
• "Consistently good service, great food, and somehow, a fantastic soundtrack plays no matter what time of day."
• "Fantastic food and excellent service, staff were extremely attentive, would highly recommend."
• "The staff was very friendly and the food was great."
• "Good service with friendly and helpful staff."
• "Staff were super friendly and took care of us throughout."
• "The service is always great, especially Summer, who helped us last time and who was very friendly and helpful."

Cons:

• "Manager can't manage his tables properly. Too many tables booked and no customers on them."
• "Food was tasty, however, the service was not."
• "Service is very slow and very poor with staff more interested in themselves than the paying customers."
• "The server we flagged down got my drink order wrong twice and charged me two different prices for the same drink."
• "The bar was understaffed... so the staff were really aggressive and rude to everyone."
• "The worst customer service I have ever received in a pub."
• "Shockingly poor service today."

Food Quality

Pros:

• "The West Devon Lamb shoulder roast, roast pork and roast beef were divine."
• "Really nice pizza and INSANE sunday roast."
• "Plenty of delicious in season vegetables cooked to perfection."
• "Never had better food in a pub, kudos to the lovely lady working in the kitchen."
• "Lovely food, my missus rates the Steak as the best in South East London."
• "Sunday roast and pizza were fabulous."
• "The food has never ever disappointed me, for a pub it's more restaurant quality food."

Cons:

• "Food was edging towards good but expensive for area and portions not over generous."
• "I came here for Sunday dinner today and was really disappointed as I found not one insect in my food but TWO."
• "I had the salmon which was lovely but couldn't eat most of the broccoli, as it was burnt and dry."
• "The chips that came with the fish and chips were so dry and hard."
• "Chicken burger was over cooked, dry and rock hard."
• "The beef quality wasn't great - fatty and chewy. All the trimmings were served cold even the roast potatoes."
• "The food was OK, ordered the steak med/raw, but it came well done."

Atmosphere & Location

Pros:

• "Nice pub just around the corner of New Cross hate station, they have good selection of beer and food, they outdoor spaces looks great."
• "On a payday Friday night it was warm, friendly and welcoming."
• "Beautiful pub with a great atmosphere and an amazing outdoors space (beer garden)."
• "It's one of my favourite pubs in London."
• "It has a great vibe and the outdoor space is brilliant too."
• "One of my favourite London pubs... there is a great outdoor space suitable for summer and winter!"
• "A good down to earth pub with very fair drinks prices (for London) and a good relaxed atmosphere."

Cons:

• "The space really cramped, cluttered and in need of some tlc."
• "Hostile atmosphere and I’ll be honest and say I know a couple of people who have good days here, so I clearly caught this pub on one of its off days!"
• "Last time we went there, there was an unpleasant smell within the pub."
• "It was super busy and seemed really popular with the youngsters but unfortunately was just not my vibe."
• "The pub was stinky and not clean at all."
• "Beer garden gets noisy due to trains passing through New Cross station."
• "It smelt like sewage in there, it was cold and the door leading to the back literally fell on someone."

Price & Value

Pros:

• "Good drinks, fair prices, damn good pizza and a well laid-out, spacious garden."
• "The pizza is pretty damn good, and their skin on fries... omg if they nailed it."
• "The prices weren't too bad for London too!"
• "Went for drinks here and it was not pricy. Atmosphere was good it was fairly busy when I was there but the queues for drinks were reasonably quick."
• "A good down to earth pub with very fair drinks prices (for London) and a good relaxed atmosphere."
• "Reasonable priced selection of beers."
• "Best Sunday roast I've had in ages!"

Cons:

• "It would be nice to see the pints below £4.5 rather than so close to 5 quid .... Think it would attract more custom being so close to the college, bus and train station."
• "The menu was extremely overpriced for what it is and so were the soft drinks."
• "Also a shame given with the drinks you were spending the best part of 70 quid for pub grub for three, which is pricey."
• "Central London prices on beers, which is weird for a place that is usually full of Goldsmiths students."
• "Expensive! Pub selling itself as a restaurant with prices to match."
• "The food is delicious but very small portions and is not a moderate price."
• "This place charges gastropub prices but it’s a dump."