Address: Fore St, Okehampton, EX20 1HD, United Kingdom
Phone: +441837658533
Rating: 4.2
based on 225 reviews.
Hotel and Room Quality
Pros:
"Wow, what an amazingly historic stunning hotel and restaurant."
"The room was comfortable and recently refurbished bathroom met our needs perfectly."
"The Hotel is excellent in all ways spacious room, comfy bed clean and quiet, reception staff are lovely and friendly."
"We had a spacious room which was warm and comfortable as well as being very clean."
"Rooms were lovely, clean and a really good size."
"A clean and comfortable hotel with everything you may need. Lovely large room with lots of natural light."
"Stayed overnight while working lovely clean spacious room friendly staff didn't eat so can't comment bit awkward parking as I was in 3.5 ton van but free car park metres away 6pm - 8am I parked in loading bay."
"A lovely attic room. Small but sweet. Clean and fresh and very welcoming at the end of a long day."
Cons:
"Stayed here for three nights Monday 28th Jan. Wow, what can we say. Everybody from the bar staff to the cleaners and the receptionists were fantastic. Cannot say enough about them all. Everywhere was spotless. Our room was fantastic, wow for the en-suite, again spotless. We were snowed in on the Wednesday, but staff kept the open fire topped up as we sat in two comfortable chairs all morning. Food was excellent, breakfast was very good. Full marks to all concerned, Keep up the good work. We will be back"
"We stayed in room 107 and could hear every sound from the bar clean up downstairs. The constant sound of an extractor that sounded like a jet engine throughout the night resulted in one of the worst nights sleep we've ever had."
"I am disabled and was given a room with 52 stairs to climb."
"Rooms : Large clean & fairly quiet (the air conditioning on the roof across from our room was a bit loud but you couldn't hear the pub below)."
"It was chilly in the room, asked about why the fire was not on, oh it was but lack of staff, a little later, it was still very chilly and the air conditioning was blowing out cold air, was told only the manager could see to it, we were there for an hour and a half and still nothing was done about the heating! Kept our coats on all the time 😕"
Service and Staff
Pros:
"The staff are very attentive, and the selection of beers and local alcohol is vast."
"The staff at this hotel, bar or just about the venue, were so lovely, kind, considerate.. special thanks to The lovely manager, Carly."
"The service is always quick and friendly."
"The staff were lovely and very helpful."
Cons:
"Most of the staff are rude and miserable(surely it doesn't hurt to smile and be polite), you could brew your own pint by the time you get served."
"The staff were interested in speaking into there head phone's than servicing there customers, tables were dirty the person who served us was very rude, there attention to servicing was rubbish."
"Staff were lovely but the kitchen staff not helpful one bit."
"Very unfriendly stood for nearly 15mins at entrance with a tape across,female manager walked past and didn't even give us eye contact."
Food and Drink
Pros:
"Lots of food and bar snacks, with great atmosphere throughout the venue."
"Loved the breakfast (eggs Benedict my choice)."
"A wonderful, historic hostelry. Entered into the cosy coolness of the bar, from a hot day outside. The food was delicious and the service was exemplary."
"The food is better than any other wetherspoons I've been to."
Cons:
"Most of the staff are rude and miserable(surely it doesn't hurt to smile and be polite), you could brew your own pint by the time you get served, the food is never served hot."
"The food was plain, husband had a steak, which was tougher than an old leather strap."
"Been a customer many years but the food is over priced junk."
"Very cheap food microwaved and completely tastless."
Facilities and Amenities
Pros:
"A pub and a hotel. There are lockers in the backyard garden for your bike, the pub is well organised for taking orders then delivery then at the right table."
"Rooms are provided with soaps tea and coffee and bottled water."
"The bathroom has a bath and separate shower which is fantastic when you have small children!"
"Tea, coffee, hot chocolate, biscuits and bottled water in the room."
Cons:
"Parking was not a problem left out of the door right after the river bridge on street free from 6pm until 11am never failed to get a space or continue past the river and park roadside with no restrictions again always spaces. In conclusion a lovely character filled hotel terrible Bar use the London Inn instead."
"Unfortunately there is no onsite parking but it is possible to find a location nearby."
"Parking is a bit of an issue - especially as I was travelling alone with 2 children who were unable to help with bags etc."
"Situated in the centre of town, there was no hotel parking, but we didn't have a problem finding a place to park on the road."