Address: 3 Feethams, Darlington, DL1 5RD, United Kingdom
Phone: +441325487741
Rating: 3.9
based on 145 reviews.
Service
Pros:
"Staff are fab, food and drink are always served promptly and with great service."
"Service very good and friendly, especially from the team leader."
"Staff were very friendly and the atmosphere was great, all round excellent!"
"Service was outstanding, and people could not do enough for us."
"Staff were super attentive and absolutely could not fault them."
"Amazing service from everyone, especially Megan, always bubbly and smiling whenever she’s on shift."
"Couldn’t have asked for a better service."
Cons:
"Went in and asked barman do we just get a table and he said yes. I ordered on the app as table requests and 10 minutes later the woman in charge came out and said they had stopped serving food."
"Waited over an hour for my dessert until I had to literally beg for it."
"Staff aren't great, very poor customer service."
"They forgot half my food and brought it after we had eaten the rest when we asked we where told a number of times it was on its way."
"service was slow & terrible and the duty/team leader/manager needs to tone her attitude down."
"Staff were literally just walking straight past us yet looking at us along with 4 other empty tables and not even bothering to clean up."
"Bad service and worn seats in the over 18 bar, they ask you to use the greenking app as its supposed to be quicker waited 10 minutes then had to ask, no apology just chucked the drink on the table and walked away."
Food Quality
Pros:
"The food is fantastic and cheap it's child friendly wonderful place and wheelchair friendly."
"Food was amazing thank you all."
"The food thankfully was nice."
"The food was beautiful."
"The food is absolutely delicious with generous portions."
"Nice food..well prepared."
"The food was excellent well cooked and well presented."
Cons:
"The toasted bread bun was that hard it was inedible."
"Ordered fish and chips, absolutely disgusting curled up fish tail with no fish, unacceptable service from the manager so requested a full refund."
"Our chips were cold, the fish was very greasy and more batter than fish."
"One of the staff was being sick in a bin behind the bar whilst I was waiting for my drinks."
"Food arrived fast however was burnt black."
"I had the lasagne which was very small and had been burned in the microwave with pitiful salad garnish and garlic bread that I could of hammered nails into the wall with."
"Our first lot of cauliflower bites weren't even cooked, both the katsu meals were undercooked, most of the food was cold, and one of the burgers didn't have any salad in it."
Atmosphere & Cleanliness
Pros:
"Overall it is an ideal spot for bringing friends for a good old natter and catch up."
"Nice outside seating area and food reasonably priced lots of handpumps for real ale."
"Warm, friendly atmosphere."
"Lovely place to chill indoors or outdoors."
"Joyful atmosphere."
"Great atmosphere, good food."
"The atmosphere was great, all round excellent!"
Cons:
"Leftover dishes on tables scrap food under tables and food trodden into the carpet."
"The place wasn't tidy or as clean as I'd expect with sticky carpet on the floor."
"Need to keep up with the cleaning of the floors was there on sat night with my granddaughter & husband the table that we were sat at & quite a few others were littered with food serviettes all just left under the tables."
"Tables dirty, floor dirty, even the menus were sticky and covered in food."
"Flies are buzzing about. Sticky menus and tables."
"The place was filthy and there were glasses and empty bottles on many of the tables that remained there throughout our visit."
"The booths are so scruffy holes in seats, blankets on another which I'm sure was to cover holes."
Value
Pros:
"Very reasonably priced place to go."
"Price wise is good as well. If you come in certain day you can get some good deals."
"Drinks reasonably priced."
"4 stars all around great drinks good prices excellent atmosphere."
"Prices are very reasonable."
"With deals most of the week it's a good price too."
"Food is good price ranged and is always quick to come out."
Cons:
"Was charged for bread n butter as a side even though was not asked if I wanted as a side but if I wanted brown or white - be careful as charged over £1.00 for 2 slices n knob of butter."
"The drink prices are very steep."
"The food was over priced."
"Drinks a bit pricey."
"Prices have shot up, £10 for two drinks."
"As well as pretty pricey pints too."
"Food was expensive for the basic food we ordered no taste, most of it left really disappointed."