Willow Beck Reviews Summary

Service

Pros:

• "The service was prompt and the waiter, Will, made us feel warmly welcomed throughout our meal."
• "All got sat a drinks served within minutes by a fantastic waitress."
• "Such amazing service from the minute we walked through the door."
• "Came with my daughter had the steak pie. Service was fast and friendly."
• "We were a large group, ordering food a drinks. The service was excellent, Georgia was friendly, helpful!"
• "The service we received was excellent ... all staff were very knowledgeable and friendly."
• "The staff were as polite and attentive as always."
• "Staff were very quick to attend, were very chatty and friendly."

Cons:

• "I ate from the non gluten containing menu and I had diarrhoea within 30 minutes of eating."
• "Service was ok, friendly at least. Food was less than average."
• "Service was very slow. Wine glasses were all pretty mucky."
• "The service was slow, orders werent right, food was good when finally got it right."
• "Initial good customer service, suddenly turned very poor."
• "Waiting for 15 minutes at the door but nobody came to seat us so found a table ourselves."
• "Service staff very helpful but very young and inexperienced."
• "Come here regularly and we have had mixed results, sometimes we have received excellent service and others it has been lacking."

Food Quality

Pros:

• "We started with a delightful tomato soup that was bursting with flavor."
• "Every single one of us enjoyed our food and only clean plates went back."
• "Fantastic value for the 12 to 5 menu. We all had two courses which were delicious."
• "The food was delicious and even though it was busy, the food still came out quite quickly."
• "Love the atmosphere and location, food was normal like you'll find in British restaurants."
• "A warm welcome and good service with just the right amount of attention. Food was good quality."
• "Lovely food, well managed and very friendly staff."
• "The beefburger was excellent."

Cons:

• "Disappointed, you stated on your menu kebabs on pitta bread in actual fact it was a kebab consisting of more onions and peppers than chicken and chorizo."
• "Food didn't taste fresh. The nicest thing on the plate was the red cabbage."
• "Extremely overpriced, my steak was like eating an old leather boot."
• "Food was less than average, steak was small for the price, chips were frozen."
• "The Sunday lunch was the most tasteless Sunday lunch I have ever had. Watery gravy and the parsnips were undercooked."
• "Food was hot good variety but disappointed with what we got just looked as if thrown on plate and chips and veg cold and peas rock hard."
• "Poor quality and service. Don't have breaded mushrooms as they are tiny inside the breadcrumbs and soggy with it."
• "We have just been to this restaurant and we were very disappointed, we had the Sunday lunch with the pork, beef and chicken. The meat was tough."