Noa Lounge Reviews Summary

Service

Pros:

• "Exceptional customer service, delicious food and a wide variety."
• "The service here is really elite, the staff will make you feel welcome and assist you with anything that you need."
• "Staff 10/10 went the extra mile very humble and tentative."
• "Had a great time at Noa lounge, especially thanks to the great service we received."
• "The attentive service truly stood out, making the experience feel special."
• "Absolutely loved the service from all the staff that catered to us. Especially Wendy who took care of us from the moment we sat down til we left."

Cons:

• "Staff extremely unprofessional! Was asked 5 times if we had finished our food while we were still eating."
• "We ordered an array of dishes and all of them were okay, mostly disappointing and nothing to write home about."
• "The staff weren’t the most welcoming average at best, and like other reviews the food is terrible."
• "We had to wait hour and a half even when we called for reservation The waiters were very rude."
• "Our lamb was replaced with rice that wasn't ordered. I rung the restaurant who then hung up the phone to me and has not answered since."

Food Quality

Pros:

• "The mini burger sliders, chicken thigh steaks, teriyaki chicken noodles and masala chips were delicious."
• "Food was exceptional high standard best ever had."
• "Starters were decent. The drinks were great, the vibe of them."
• "The masala chips were flavourful and different in their own way."
• "The food was really nice and the shisha was top quality."
• "The chicken thighs are highly recommended. Super tender and tasty."

Cons:

• "The mains however were tasteless, the masala chips we’d ordered for sides had more flavour than the biryani and bang bang king prawn noodles."
• "Food is mediocre, absolutely not worth the hype."
• "Food was disappointing - we ordered an array of dishes and all of them were okay, mostly disappointing."
• "The strawberries in the desserts smelled of onions and we fed this back to the server who immediately dismissed our comment as ‘not possible’."
• "The food was over seasoned and not cooked properly."
• "Food had no flavour to anything whether it was the 3 types of wings ordered to the sauces, runny and Definitely not worth the hype."

Ambiance and Decor

Pros:

• "Nice shisha lounge beautifully decorated but smaller than it looks in pictures."
• "The ambience of amazing and decor spot on, very chill calm atmosphere...fabulous music!"
• "The atmosphere at this place is absolutely fantastic, perfect for a relaxed and enjoyable evening."
• "The decor is lovely, small and cosy."
• "The customer service was very good!! The staffs were very friendly and helpfull. Even their sisha was very nice and the coal was changed regurarly without having to ask them."
• "The ambience struck the perfect balance – not too loud, yet really busy."

Cons:

• "Tables are a bit too close together, feels like sitting with strangers."
• "The tables are too close and feels like you are sitting right next to strangers."
• "The only down side is that you have to pay at the entrance once you have eaten which involves getting up and leaving your seat which is a bit of an inconvenience."
• "The seating arrangements could be better having a TV directly above your head, with the corners pointing out is a little awkward."
• "The music played when I’ve been to the lounge just kills the vibe for me - a lot of remixed pop songs where I don’t know anyone who actually listens to those type of songs and unfortunately this detracts from my overall experience."

Shisha Quality

Pros:

• "The shisha is one of best, they recommend a mix of passionova and swizztastic - I’m gonna order this mix again as it was really good."
• "The shisha was smooth and the staff were so lovely."
• "Shisha flavours on point, really smooth and non harsh."
• "The quality of the shisha is amazing, loads of flavour and lasts hours."
• "The shisha and the look of the place was nice but really over priced for its location and quality of food you will be disappointed as the portions are absolutely small."
• "The shisha is nice as well. Overall a great time for a good price!"

Cons:

• "The shisha is overpriced, the food is bad."
• "The shisha flavour lasted 30mins before it was a coal like taste."
• "Came to this shisha lounge as it used to be a very popular spot. However, today I have left after 40 minutes of being there as the shisha was terrible and had barely any taste."
• "The shisha was okay but tasted a little bit burnt."
• "The Shisha and service was great even though it was more expensive compared to other places, I think they overcharged everyone with the 1 Shisha per person rule."