The Beech House Reviews Summary

Service and Staff

Pros:

• "Our server Veronica was so lovely."
• "Deborah was really helpful."
• "First of all, we were greeted by the most professional and enthusiastic staff I've seen in a while."
• "The manager we spoke to who came to our table was very friendly, talkative, and polite."
• "Guys at the doors were really great and friendly."
• "The lovely Justine looked after us on a busy Friday with more care and attention than I’ve had in so called ‘famous’ places."
• "Staff are very polite and friendly. Atmosphere was lovely."
• "Really lovely service with the sweetest and most friendly staff."
• "The staff were so attentive and friendly."
• "The staff are all so polite and friendly. The meal was fabulous and tasty."

Cons:

• "The service was slow and they seemed short-staffed."
• "Great potential but terrible staff, no eye contact or service levels."
• "Staff are not the most helpful or friendly I've met."
• "The service was a bit slow."
• "Staff seems entirely too frazzled and are clearly not properly trained."
• "The staff looked grumpy."
• "Staff often seemed lethargic and disinterested."
• "Managers are so rude."
• "The service here is terrible, you will be waiting at least 15 minutes just to get an order in."
• "The waitress was amazing but the waiter was rude and dismissive."

Food Quality and Variety

Pros:

• "Enjoyed our 3-course meal, it came out at a steady pace leaving food to digest for a bit."
• "The food was absolutely outstanding. Everything was cooked to perfection."
• "Food was excellent. 3 courses for the kids £10. The quality was fantastic."
• "The food overall was really tasty, didn't need to add additional seasoning or sauce."
• "The wood-fired pizza was lovely."
• "Best burger I’ve ever had! Check my other reviews I’m not an easy man to please."
• "Really surprised quality of food is really good and locally sourced."
• "The food was great, wide choice on the menu and the service outstanding!!"
• "Food was amazing - good portion sizes and the chicken wings sharer was the best I’ve tasted!"
• "Very nice welcome even though we didn't book. Food was very very good, in fact perfect steak and chips."

Cons:

• "The prawns were dry, overcooked, and had the vein still visible."
• "The food was average and they somehow forgot my whole order."
• "I ordered a rare steak and got it over well done."
• "The full English here was just like any other greasy spoon place, basic and with lack of seasoning or taste."
• "The pizza was terrible."
• "The steak was nice. The bolognaise has an excessive salt content in it."
• "I ordered the vegetarian falafel burger which was stone cold."
• "eggs benedict muffin was stale and the base was as hard as rock rendering it inedible."
• "Ordered the turkey roast, covered in oil and had to send it back."
• "The mushroom steak burger was very small, processed and tasted bland."

Ambience and Decor

Pros:

• "The place overall looks very modern and aesthetic with the art pieces on the wall and modern dining setting."
• "I like the decor though!"
• "The restaurant is spacious, comfortable with a nice ambience."
• "There’s also a nice, large outside seating area."
• "Nice and airy and well positioned in the town centre."
• "Very nice night out and well priced."

Cons:

• "Outdoor area is too packed and people literally seated on top of each other."
• "The place looks really nice from the outside. Inside you can see a frustration of the guests."
• "Would have been better to have tinted glass windows so you don't have people looking in at blatantly while you eat."
• "Big oof, food made my stomach hurt bad the next day."
• "They told us they were fully booked even though more than half of the restaurant was empty."
• "Sadly not impressed. Have been to the restaurant in Amersham which was lovely but this was very disappointing due to the service and decor which is very average."

Price and Value

Pros:

• "Prices are typical of what you expect at a new stylish venue."
• "It's a little pricier than your standard restaurant but the excellent service and wonderful food really makes it worthwhile."
• "Good portions for the price."
• "Food was good and prices were reasonable."
• "It is not cheap but I think you get what you pay for and will definitely go again."

Cons:

• "Prices are expensive for what you get - overall somewhere we won't be revisiting."
• "Now for 6 pounds fifty a pint I don't think it's much to ask to have it in a decent glass."
• "I do feel the price is a little on the expensive side."
• "You'd think for the price of everything you'd have more attentive service."
• "For £14, it was a disappointment accompanied with a burnt sourdough."
• "The prices are extremely high also."
• "Very overpriced. Could have been so much better, location is great layout is good."
• "Sadly not impressed. food is ok but hugely overpriced."
• "I think this place is overpriced because it will do well as there isn’t many nice places atmosphere wise in Watford."
• "it’s overpriced and the alcoholic drinks are so watered down they didn’t taste of anything."