Pizza West Reviews Summary

Category: Restaurant Whitby

Address: West Cliff, Whitby, YO21 3HT, United Kingdom

Phone: +441947604789

Rating: 4.6
based on 149 reviews.

Price

Pros:

  • "It's a bit more expensive but worth every penny."
  • "Prices seemed a little high but for when you take into account the beautiful interior and attentive staff I can’t fault anything."
  • "Fantastic lunch, quality ingredients well prepared that justify the prices."
  • "You’re paying city centre pizza prices."

Cons:

  • "This place is pricier than we would normally go for."
  • "I wouldn’t bother with a margarita next time as again the cocktails were pricey."
  • "Friendly service, decent setting… but slightly overpriced in honesty."
  • "If you enjoy top quality pizza then go here you will not be disappointed. Lovely sea views from the restaurant."

Service

Pros:

  • "Service was a little slow in parts, but they were quite busy."
  • "Service was excellent and speedy. Once we had finished our meal, we weren't pressured to leave."
  • "Beauty young polite staff, great family atmosphere."
  • "The service was attentive without being intrusive, just as we like it."

Cons:

  • "Service left an awful lot to be desired. It was busy when we arrived but had emptied out about half way through our meal, but we were basically forgotten about."
  • "Our young server made a mistake with our order but she tried to say the 4 of us were wrong instead of owning her error."
  • "Even though we were an early booking, the music got very loud towards the end of the meal."
  • "The staff were surly and they seemed more attentive to their regular visitors."

Ambiance and Decor

Pros:

  • "Nicely decorated inside and felt very cosy during the bad weather."
  • "Fabulous!!! Beauty young polite staff, great family atmosphere colourful relaxing venue."
  • "Great atmosphere fantastic pizza's with really fresh quality ingredients."
  • "Lovely atmosphere with low lighting and great background music."

Cons:

  • "Only disappointment was the gents toilet. Wet smelly dark dump."
  • "The decor inside was gorgeous and the hostess was charming."
  • "The atmosphere and the staff were great, just don't go there for food."
  • "Nicely decorated and pleasant atmosphere in what was previously a seaside tea-room."

Food Quality

Pros:

  • "We did really enjoy all the food - all was well presented & tasty, some very different pizza selections."
  • "Food was very well served all round top marks."
  • "Food ws excellent. There were plenty of choices on the menu."
  • "The food was fantastic, the staff had just the right balance between friendly and non-intrusive."

Cons:

  • "The pepperoni and burrata pizza was not available as they were low on burrata."
  • "Starters and pizzas were absolutely delicious - without a doubt one of the best pizzas I’ve ever had. However, we had a dessert (tiramisu) which was terrible."
  • "Absolutely loved this place. The food was delicious and perfectly cooked, flavours were so well balanced."
  • "The pizza I ordered (nduja with chilli honey) was so sweet with honey it was like eating a dessert. Not spicy at all."

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