Mortgage Brokers Essex | Bolt Mortgages Reviews Summary

Client Support and Communication

Pros:

• "Jodie has been brilliant - always at the end of the phone, massively approachable and always happy to answer any questions."
• "Stephen was always available to answer our questions, no matter how big or small, and he consistently provided prompt and accurate information."
• "Jodie was always quick to respond and even helped us with the solicitors forms at the beginning."
• "Prompt and thorough in his replies whether it be by phone or email my questions and queries have always been answered, with honesty and facts."
• "Jodie put me at ease every step of the way. She patiently explained everything to me and provided outstanding guidance and support from start to finish."
• "The Bolt Mortgages team's efficiency was outstanding. They handled all the paperwork seamlessly."
• "We were guided through every step of the way, and help was always available no matter how silly some of our questions might have been."
• "We was kept up to date (more so than what I expected) and she got us the deal we needed."

Cons:

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Professionalism and Knowledge

Pros:

• "Stephen Price as our mortgage broker, and he truly is OUTSTANDING. His knowledge and helpfulness made the entire process smoother than expected."
• "Jodie couldn't have been more empathetic."
• "Anthony's deep knowledge of mortgages and the market gave me confidence from day one."
• "Working with Jodie has been an absolute pleasure. Her professionalism, knowledge, and helpful nature made the entire mortgage process seamless and efficient."
• "Steve was fantastic, looked after us during a very difficult period. His knowledge is exceptional."
• "Stephen, took the challenge on, and I have never met a more determined individual in all my years."
• "A gent called Stephen Price helped me out, he was professional, knowledgeable and an example to other brokers as to how to treat customers."
• "Jodie's knowledge and helpfulness made the entire process smooth."

Cons:

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Personalized Service and Dedication

Pros:

• "As first time buyers Stephen went above and beyond for us as his clients, providing personalised advice and tailored solutions."
• "What sets him apart is his genuine dedication to his clients."
• "Jodie has made this whole process an absolute dream."
• "As first time buyers, we were unsure about the whole process but she made sure we understood everything."
• "I'd heard so much that getting a mortgage was stressful but Jodie somehow makes it seem so easy and smooth."
• "Absolutely fantastic! We had a few hiccups throughout the process. Anthony couldn’t have been more helpful, reassuring and professional."
• "We can’t thank Ant & Charlotte enough for all their help throughout our journey to buy our first home."
• "As first time buyers we have a very little understanding of how to go about applying for a mortgage. However, with the help from Jodie at Bolt Mortgages she has been so helpful."

Cons:

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Support in Difficult Situations

Pros:

• "Stephen worked way beyond his work hours, and went above and beyond to achieve our dream home."
• "Absolutely amazing service!! Had quite a difficult case and Anthony and the team made it so easy."
• "I had the pleasure of working with Jodie as my mortgage broker, and she is truly outstanding."
• "Jodie has been absolutely incredible from start to finish."
• "We were really starting to lose faith and felt in such a rut when it came to buying our first home. After speaking to Jodie just to discuss our options and see what was possible for us, we bought our first ever home!"
• "Anthony is extremely helpful and professional. He explained everything in detail and was always willing to assist in any way that he can."
• "Jodie is a friendly, chatty and easy to talk to. She took me through the application process, answered my questions, can't rate her highly enough!"
• "Anthony’s knowledge and expertise has helped us get the best mortgage deal for when we move home."

Cons:

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