Mortgage Advice Bureau Reviews Summary

Advisor Expertise and Professionalism

Pros:

• "Craig from MAB was a tremendous help through our initial mortgage process and has now assisted us throughout our remortgaging process."
• "Alan Jones was brilliant, he helped me out with my mortgage superbly."
• "Paul helped us secure our mortgage and insurances for our first home."
• "I have recently dealt with Paul Mabe. He has been extremely helpful and able to answer all my questions."
• "At every turn, Alan Jones has gone above and beyond to make sure my mortgage offer was put in place."
• "Craig and his team are excellent and very knowledgeable about their job."
• "Oliver is an Excellent mortgage advisor. I have received an unparalleled service from him."
• "Highly recommend Oli at MAB. He has provided us with valuable advice over the last year and been professional throughout."

Cons:

• "Effective mortgage advice services. However, beware of being misadvised on some legal intricacies."
• "I made the mistake of trying to do a mortgage application entirell by myself after my marriage separation and made a pigs ear out of it."
• "Awful service from Roy. Initially helpful then when our no chain offer was accepted in november last year the paperwork was sent via a portal incorrectly to the solicitors then Roy went completely off the scene."

Communication and Responsiveness

Pros:

• "Even though when he’s away on holiday he still gets back in touch with you with any concerns straight away."
• "A very pleasant and professional gent."
• "Nothing was too much and he communicated everything extremely well."
• "Alan was patient, helpful and nothing was too much trouble."
• "We contact them because a friend recommend Oliver, our mortgage advisor, and I can't stress enough how helpful he was."
• "Highly recommend Oliver. He got us a great mortgage deal and has answered every single question we’ve had promptly."
• "Andrew and the team are great!! We have always used them. Just renewed our mortgage and the information provided was really helpful."
• "I've been a client of Andrew Rowe for over 10 years and wouldn't hesitate to recommend his services."

Cons:

• "I was an inexperienced first time buyer and Craig was very helpful and provided invaluable advice on many questions I had."
• "I am amazed at these reviews. This does not reflect my experience at all. Awful service from Roy."
• "Hi, I would like to thank Craig and all the staff for helping us with mortgage they are lovely friendly and very helpful, if I could put more than 5 star I would of do it because they deserved."