Zia Lucia - Wandsworth Reviews Summary

Service

Pros:

• "We received exceptional service and hospitality from one particular staff by the name hamid."
• "Special thanks to Hamid for stellar service."
• "Service from Alex was amazing - so friendly and helpful."
• "All the staff were so friendly and Kasha that looked after up was super attentive!"
• "Staff is super friendly and kind, especially the lovely Asparanta who looked after my boyfriend and I impeccably."
• "Special thanks to Asparanta, great customer service!"
• "Connor was our lovely waiter he was very helpful and amazing we definitely will be back and recommend to friends!!"

Cons:

• "The waiter however was very inattentive and kept walking outside to check his phone."
• "We left out of disappointment, I don’t mind waiting but the fact that she could just easily put our name down earlier and didn’t acknowledged our attempt to book earlier was just so infuriating!"
• "The customer service is also very poor, with a lack of communication and no apologies for the wasted time waiting."
• "Pizza delicious but service inexperienced forgot items, couldn’t make a latte or tea, had to chase for items or bill etc."
• "Honestly the worst pizza experience I've had in London."
• "The waiter throw on the table the bill."
• "Service: It was busy, so I'm not expecting michelin star but it left a lot to be desired."

Food Quality

Pros:

• "Best pizza in Wandsworth! A range of pizzas and bases to cater to all."
• "Pizza was fun and tasty! It came out fast and was affordable."
• "Very good pizzas, the quality of food is pretty high."
• "The best pizza in London by far!"
• "Great pizza with interesting dough options."
• "Seriously the best pizza in London."
• "The pizza is really good."

Cons:

• "The toppings are really scarce!"
• "Pizza was uncooked and raw."
• "Been told its the best pizza in sw but i,was really dissatisfied the Service was great tbh,and the dough on the crust was great but very oily food topping slipped off the pizza."
• "Pizza was ok, but it was like a creche."
• "Pizza was uncooked and raw, by the time it got to me it was also cold."
• "Pizza was pretty mediocre."
• "raw pizza ! I mean how many things can you get wrong while making the easiest thing in the world."

Value

Pros:

• "A lunch meal of two pizzas plus a drink each was about £30 which was reasonable."
• "Additionally the price of food is actually really reasonable, so a group can eat without too much expense."
• "The meal was awesome: crispiness of the crust and toppings full of the flavour."

Cons:

• "They charged me £19.50 for a single pizza.... Bah"
• "just found a bit pricey the drinks, two pizzas, one single G&T (£7) and an Amaro, totalling a whopping £47."
• "Being lactose intolerant cost 2 pounds and wanting to have the 'recommended' base cost £1.70."

Atmosphere

Pros:

• "Nice little restaurant. Would go again!"
• "The staff are always polite and friendly and food is served quickly."
• "Gorgeous pizzeria in the heart of Wandsworth Town."
• "Such a nice atmosphere, eating and drinking at the little terrace of Zia Lucia restaurant!!!"
• "A really great place, good location locally and a very nice atmosphere and decor."

Cons:

• "this people they shouldn’t be there destroying the vibe of a place selling high level pizza."
• "The place is an absolutely normal pizzeria, nothing special."
• "PLEASE HUMANS I BEG YOU, STOP GO INSIDE OFF THIS PIZZA SHOP."