Belluno Bideford Reviews Summary

Location and Ambiance

Pros:

• "The atmosphere was warm, busy for a Friday night so can't complain."
• "New restaurant is lovely. Very comfortable place."
• "The orange room has a unique atmosphere."
• "Aside from the amazing food, great drinks, brilliant atmosphere and wonderful service."
• "A hidden gem, lovely atmosphere."
• "The decor and ambience was just right."
• "Lovely, welcoming, cosy place."
• "The atmosphere graet, the food was fantastic and the staff and their service was amazing."

Cons:

• "The restaurant was a little tucked behind in a side street with their logo which was small, kind of made it hard to spot."
• "The tables and chairs were far too close together and the waiters had to constantly squeeze through."
• "Very noisy due to the large space and no soft furnishings to absorb the noise."
• "The restaurant lacks any atmosphere."
• "Laminated menus stuck together with old food, noise level so high we couldn’t hear ourselves speaking."
• "It felt very much like bring on holiday for a couple of hours, what more could you ask for?"
• "The typical Italian menu included all the old favourites and we had pizzas and pasta both good and tasty."
• "It is quaint and a bit run down but the food is good as is the service."

Food Quality

Pros:

• "The food was fantastic and tasty."
• "Excellent Italian food. The food portions are generous and good value for money."
• "The food was top quality. Delicious, fresh and authentic - would definitely recommend their fish of the day dish!"
• "We all had a starter main and dessert with drinks and there wasn't a single thing that came out that was in any way plain."
• "Fantastic meal as always. We have tried the pizza, pasta and risotto, as well as most of the starters and all are very tasty."
• "Absolutely wonderful. The decor and ambience was just right and the food was AMAZING."
• "We enjoyed all of our food. The tirimasu was the best we have ever had."
• "The food was very very good. We all had a starter main and dessert with drinks."

Cons:

• "Food was a very poor quality tasted like a microwave meal, service was dreadful meals 15 minutes apart to arrive."
• "Burnt pizza, lasagne with sauce like sawdust, slow service."
• "Dreadful service, dreadful food apart from the starters."
• "If I could give this less than 1 star I would. We arrived at 8pm and was waiting 45 mins for someone to take our order then an additional hour and a half for our food."
• "Good food, very attentive service. Slightly over-priced for the standard, but not extortionate."
• "The food was OK if a little overpriced."
• "Food was delicious, worth every penny and the two waiting staff charlotte and alex were very polite and helpful."
• "I had my daughters birthday lunch on Easter Sunday at Belluno, we were a party of 12, the food and service was excellent."

Service Quality

Pros:

• "The staff were very helpful and nice, although I have to say one of the staff left a bad B.O trail where ever they went."
• "Service with a smile."
• "Nice food and friendly service."
• "The staff were friendly and welcoming and seated us."
• "The staff were warm and friendly and the service was great."
• "The service was warm and friendly and a great atmosphere."
• "The service was 1st class, attentive but not over the top."
• "The service was superb with a waiter or waitress always at hand to help whenever we needed something."

Cons:

• "Service was dreadful meals 15 minutes apart to arrive."
• "Unfortunately for the chef of Belluno's, the serving staff leave a sour taste in the mouth."
• "The manager/waitress argued with us and was disgustingly rude."
• "I had been to Belluno in the past & always had an excellent experience - this time it was completely dreadful & I would never eat there again."
• "The service wasn't great but whether that is simply due to covid I do not know."
• "I have been recommending Belluno to several friends over the last few months but until they sort out the problem with the grumpy unprofessional staff I won't be returning."
• "Left outside for 20min even though we had booked a table and arrived on time. Food was OK nothing to shout about."
• "A very nice meal. We felt very safe with the additional Coronavirus measures in place. Food was great especially with two very picky children."