Pucelli's Restaurant Reviews Summary

Category: Italian restaurant

Address: 9 S Quay, Padstow, PL28 8BL, United Kingdom

Phone: +441841533313

Rating: 4.1
based on 129 reviews.

Food Quality

Pros:

  • "Food quality was excellent."
  • "Excellent food, excellent service, every time!"
  • "Food was very good, recommended."
  • "The food at Pucelli's was excellent."
  • "Good menu and quality food."
  • "The food is absolutely outstanding xx."
  • "The food was great, very tasty and generous portion size."

Cons:

  • "The children's penne pasta for Β£6.50 is the biggest rip off I have ever experienced in my life."
  • "The prawn starter tasted good, though was accompanied by two stale bread batons."
  • "Food was average at best. Prawns to start tasted as though they were shop bought from Tesco and not fresh at all."
  • "The pizza dough wasn't enjoyable, it was soggy and didn't have any authentic pizza taste."
  • "Extremely bland, boring, tasteless pasta - would definitely never come back here."
  • "All three plates we ordered (carbonara, linguine marinara mad kids margarita) were awful."
  • "The main course we chose was the dressed crab and smoked salmon salad, which listed as a main course and at Β£16, one presumed it to be somewhat substantial, however it was tiny, smaller in fact than the prawn starter, and pretty tasteless."

Service

Pros:

  • "The service was impeccable and the staff were very friendly."
  • "Service was pleasant, friendly but rushed."
  • "Super service from a friendly team."
  • "The staff were attentive and friendly, Angel and the team really looked after us."
  • "Staff all very friendly & smiley."
  • "The attention from the serving team was very good."
  • "Service was very fast and very attentive."

Cons:

  • "The atmosphere was unwelcoming and hostile."
  • "Waited a while to be seated, so we picked a table ourselves."
  • "However, the service sadly is not very good whatsoever because it is quite slow and they forgot one meal in our order, no excuses for the inconvenience."
  • "The service however was not good our mains came out before our drinks or starters within about 10 minutes from ordering."
  • "The waitress then seemed to disappear and no-one returned to ask if we needed more drinks."
  • "Their service is diabolical. The manager is argumentative and lied to me."
  • "SERVICE IS RUBBISH. DO NOT RECOMMEND."

Atmosphere & Location

Pros:

  • "Really good amazing views of harbor."
  • "Good find in a busy Padstow, great position overlooking the harbour."
  • "We went for lunch on a beautiful sunny day a table at the window overlooking the harbour."
  • "Dropped in for lunch a few days ago with my wife and had a fabulous meal with relaxed atmosphere overlooking the harbour."
  • "Highly recommended for a romantic meal sat in the window."
  • "Definitely nicest pizza we’ve had in a long time with stunning views overlooking Padstow Harbour."
  • "Great friendly fast service with a nice atmosphere and lovely location overlooking the harbour."

Cons:

  • "But, the music was way too loud and the most important thing of a restaurant, the food wasn't worth the price."
  • "Sadly not dog friendly so wont be able to eat here next time we are in Padstow πŸ˜”"
  • "As it was a Sunday we were unable to hear the brass band due to the loud music."
  • "The whole experience was ruined by a French lady in a business meeting on her iPad two tables away."
  • "Unclear info - unlike the rest of Padstow this is one of the very few restaurants that isn’t dog friendly."
  • "amazing atmosphere and location that is massively let down by poor service and average (expensive) food."
  • "It's not a good sign when you walk into a restaurant and the waiter chases you across the room saying (very snottily) 'WHERE are you going?'."

Value for Money

Pros:

  • "Superb value for money."
  • "The food was insane and very well priced."
  • "2 mains, 2 desserts, a side of garlic bread, 2 pints and a soft drink for under Β£65- well worth it compared to other places."
  • "I have paid more for less. Very good deal."
  • "Always good food and drinks, reasonably priced compared to other restaurants in Padstow."
  • "The cream tea was very good with good size portions."
  • "The food was hot, very tasty and superb value for money."

Cons:

  • "The price tag was quite high for everything and because of that and the lack of attentiveness, forgetfulness and quality of service we would at this stage sadly not recommend it."
  • "The prices also were too high, as the food wasn't quite that good."
  • "We had to spend Β£8 on a glass of wine for it to be any good."
  • "Not worth how much the food costs."
  • "And to be charged Β£60 for that kind of quality… Never going back!"
  • "Did not expect to be charged the best part of three quid extra for an additional small bread roll."
  • "The food is pricey but really delicious."

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