Address: 40 Southside St, Plymouth, PL1 2LE, United Kingdom
Phone: +441752671299
Rating: 4.5
based on 206 reviews.
Service
Pros:
"The waitress was very polite, friendly, cheerful and professional."
"Great service and we were told how the menu could be adapted."
"Amazing friendly staff."
"The welcome from the staff was friendly and knowledgeable."
"Staff were so friendly and smiley, food was excellent."
"The service was prompt and everybody was really polite."
"The staff are not only friendly but experienced."
Cons:
"Customer service from Paul over the phone was appalling & no covid measures in place."
"She very rudely pointed the menu at me and asked me what you want from this."
"No apologies for the delay or even acknowledgement of the wait.. at all."
"What kind of let us down was that we waited for about 20 minutes to actually pay for our meal after we got our bill, which was kind of annoying as we wanted to leave asap."
"The owner came to apologize but took a personal call in the middle of the apology which was just rude!"
"Waiting staff were slow and uninterested, could've made a fortune in drinks from our group, but they missed the opportunity."
"Unfortunately on this occasion everyone seemed rushed off their feet, the gentleman who served us kind of didn't have a clue what to do."
Food Quality
Pros:
"The combo platter was great."
"food always fresh and very tasty"
"The food is always excellent."
"Their pasta is only so-so, I wouldn't say that the flavours are very rich or authentic."
"The carbonara and seafood special dishes were delightful, with rich flavors and fresh ingredients."
"Food was excellent and good size portion especially with the main course."
"The food served here is stunning."
Cons:
"The reviews had us going but the taste of the food was non-existent."
"The food was tasteless, steak medium was rare and when cut blood went into the salad and chips."
"A very long wait for mediocre food. Side salad was just limp lettuce and a few bits of onion."
"the pizza was thin like cardboard and tasted like it"
"The food however was a bit bland I'm afraid."
"The Greek salad was mostly lettuce (having visited Greek numerous times we've never had lettuce in an authentic Greek salad)."
"The spaghetti was over cooked( most probably from many times that they kept on warming it). The seafood was out of date and I got afraid to eat it."
Ambiance
Pros:
"The general ambiance of the place."
"It's such a nice environment that it was the best bit of Plymouth for us!"
"The atmosphere here was perfect for such a celebration."
"The vibe in the restaurant is wonderful."
"The cozy ambiance and friendly service added to the overall experience."
"The restaurant was quite full and the noise of chatter from other customers was comforting."
"Restaurant has a different vibe to it in comparison to the other restaurants in the Barbican, a lovely atmosphere to have a nice meal."
Cons:
"Take an extra layer if going on a cold evening and sitting on the lower level as people were constantly in and out of the door causing an icy blast each time which was uncomfortable."
"When I went it was quite busy and loud, but otherwise a very pleasant and intimate environment."
"More than anything, I felt a bit of racism in the air by the looks and the treatment we got."
"Our meal was totally ruined by empty vessels guffawing and almost shouting at several tables. The noise level was horrendous!"
"We were sat next to the door and I immediately noticed that there were around 10-15 flies flying around the food and customers being a general nuisance."
"But I always feel a bit squashed up as the tables are quite close together."
"The only thing that let this place down was the space, there was nowhere really to wait for our table as there wasn't really any bar space."
Value
Pros:
"Prices are always reasonable with a good selection of drinks."
"Great meal, good value."
"Prices are fair and reasonable and you leave feeling like you've been well fed, well treated and received extremely good value for money."
"Very reasonably priced! A starter, main and a beer cost me £25."
"Reasonable prices and the 2 course lunch deal for £10.95 is great value."
"Good value as well."
"Was very reasonable price wise too. Far cheaper than I'm used to paying in other cities."
Cons:
"The food was tasteless, steak medium was rare and when cut blood went into the salad and chips."
"Too pricey for the quality of food and the size of the pizzas are too small for the price."
"Prices high, but very good size portions, so I think it balances out the price!"
"For delivery it’s a bit pricey and I had to pre-order for the following day!"
"had a caprese as a starter which I thought was a bit expensive for what it is"
"The salmon fillet dish was dry and also had 1 small slice of salmon which doesn't feel justified for the price."
"Instead of the waiter saying sorry about that we will get you another he stood and argued that it was cooked probably!!"