Address: Hide Hill, Berwick-upon-Tweed, TD15 1EQ, United Kingdom
Phone: +441289307927
Rating: 4.1
based on 547 reviews.
Service
Pros:
"They managed to accommodate us with a pram and no booking, the pasta was absolutely delicious, service friendly and quick."
"Staff are on par with a 5* restaurant."
"It is a great atmosphere because the staff make it that way all polite & attentive made it a perfect experience."
"Staff were really working hard and all very professional and friendly (and young!)."
"The guy serving us was brilliant though. Great with the dog, good banter and kept checking on us."
"The staff were friendly attentive and very professional."
"The service was excellent especially from our server Rachel, she was great with the kids & very helpful."
Cons:
"Service; asked someone for tomato sauce for the child and it took them 10 minutes to get it."
"The reception we received initially didn’t feel very welcoming."
"Unfortunately left disappointed when dining here. This ultimately falls on the service more than the quality of food."
"No one took care of us and never asked if everything was ok or if we needed anything."
"Service was slow on arrival. Lots of staff but not a lot of order taking going on."
"Asked same waitress many times for drinks and was ignored."
"Staff rather inattentive and service was very slow to begin with."
Food Quality
Pros:
"Very reasonably priced though and the rest of the food was delicious."
"Pizza was a good size and sensibly priced, making it great value for money."
"Lovely indoor and outdoor dining area served with excellent tasty food."
"The starters were mussels which were delicious."
"Food is delicious, staff are so friendly and helpful."
"Food was freshly cooked and delicious. The Lasagne was one of the best ive had."
"The food (steak, chicken dishes and risotti) was delicious."
Cons:
"I can't believe an Italian restaurant that doesn't have triamisu that's like a chip shop with no chips."
"The salad was so small, I thought they'd made a mistake!"
"Portions on the small side."
"The house red wine was very poor, cheap quality."
"The calamari in the starter tasted terrible, so did the mussels (only those with shells however) in my paella, they both had an obvious fishy smell."
"Chicken dish dry with burnt skin and side missed off the pork dish so had to wait."
"Main course took a while to arrive too and when that came it was over cooked.. portion size was shocking.. didn't match the menu."
Atmosphere & Decor
Pros:
"Love the classical roman touches to the decor inside and the sheltered courtyard is lovely on a warm evening."
"Its beautiful surroundings."
"Fantastic selection of fine Italian foods."
"Nicely presented Italian restaurant."
"The atmosphere, decor, music was great."
"Very pleasant atmosphere."
"The atmosphere in this establishment was warm, cosy and super friendly."
Cons:
"We did find, as with a lot of bars and pubs in Berwick, that the piped music was a bit on the loud and intrusive side."
"Table turning seemed to be more important than creating a good atmosphere."
"No high chair for our toddler and I got the impression it really wasn't very child friendly."
"The only thing is that it’s a bit pricey. In some dishes, the portions were small."
"Atmosphere loses a mark on customer turnover rate."
"It's such a shame it's always cash only though. Everytime the card machine 'is broken'."
"I have to agree with other reviews that the music is WAY too loud in here."
Value
Pros:
"The prices are very good indeed."
"All at fantastic prices."
"Prices are very reasonable too. Excellent."
"Thought the prices were great too."
"Prices are also very reasonable, with a set lunch menu."
"Prices are very reasonable too and portion sizes good."
"Prices are amazing."
Cons:
"Bit pricey for the portion sizes too."
"The only thing is that it’s a bit pricey. In some dishes, the portions were small."
"Bear in mind for the cost your portion sizes will be small."
"£40 down the drain, drove to the Chip Shop up the road."
"The bill was extortionate for what we had."
"The salad @ £3 was far too overpriced for the very small portion."
"Starter of Bruschetta, one slice of bread had a weird taste, could not taste any garlic on it and tiny small pieces of onion n chopped up tomatoes, was not worth £4.95."