Address: The Green Newton under Roseberry, Great Ayton, Cleveland, TS9 6QR, United Kingdom
Phone: +441642722318
Rating: 4.3
based on 212 reviews.
Accommodation
Pros:
"The room lovely and clean."
"Our room was lovely, very clean & perfect for a one night stay."
"Room was spacious, clean and comfortable."
"Stayed here after Christmas with my dog, the room we were in was BEAUTIFUL, super clean and with a modern cottage design."
"Rooms - rooms are a good size if you are only going to use the room as a place to wash and sleep on a weekend exploring the area."
"The room incredibly clean and comfortable."
"Beautiful new accommodation block, in a fabulous location."
Cons:
"It lost the 5th star as the door/s to the room/s are impossible to shut quietly and also noise from other rooms seems to travel quite easily (especially from upstairs)."
"Some of accommodation is in need of updating but was told that it's due to happen shortly."
"Room was quite warm as it was during Bank Holiday - Aug 2019 so fan would have helped but we know to bring one for next time."
"Unfortunately the size of the double room was terrible I could walk around the bed(just) to toilet and the door not for the clostefobic.."
"To be honest the room was quite small."
"The only issue with the room was the lack of internet."
"The only issue was a temperature in the room. Since we were accommodated in the 'glass house' room, it was really hot during the day and pretty cold at night."
Food
Pros:
"Superb food - the pizza is highly recommended by my 13 yr old niece!"
"The food was spectacular. The haddock chowder was so tasty and filling."
"The food was very good and our stay was superb."
"The evening meal and breakfast were both good quality and tasted nice."
"Everything we ordered was delicious, chicken parmos, crispy belly pork with homemade mash and gravy with cabbage and bacon!"
"The food itself is magnificent. A wide array of options available from starters, mains and desserts, each cooked and presented to the highest of quality."
"The food available from the restaurant is great. Try the parmo!"
Cons:
"Came here for food and it's probably the worst parmesan I've ever had."
"The meals were mediocre at best (particularly for the price)."
"Asked for a menu to be sent prior to visit because we needed gluten-free options when we arrived the menu was completely different and extremely limited the food was poor to say the least."
"The parmos were dried out and burnt on top and not very nice but we were so hungry we ate them."
"Dry steak & ale pie, tough beef, and chicken swimming in oil was not good enough for us I'm afraid."
"Very poor food right across the menu but particularly the battered fish which was almost impossible to cut through."
"The Prawn Pot came without the aioli, the beef wasn't crispy and could have done with more sauce."
Staff and Service
Pros:
"Staff are very friendly, spoke to a man behind the bar called Chris. He was only to happy to help with a great personality."
"Staff were all fantastic, especially on our first night when the hotel & restaurant were full they were very short staffed but coped admirably."
"The staff were exceptional especially Chris and Karl, they went above and beyond and made us feel really welcome."
"All of the staff that we came into contact with were all so friendly & professional."
"Staff were efficient, friendly and capable."
"The staff were fantastic."
"Staff brilliant, rooms very good."
Cons:
"Booked a table to come with work colleagues, checked several times on the week leading up to it regarding food allergies and told didnt need to pre order food. Came today and we were made unwelcome."
"Staff could be considered to be incompetent."
"Rude member of staff told us to wait until she got her coat off whilst she was stood behind bar."
"The staff were the let down at this venue, all quite young & very lacking in customer service skills."
"Neither of the two girls I felt tonight cared at all about the level of service they should be providing."
"The staff were ok, one in particular was quite curt and another older lady couldn't do enough for us."
"Over booked, mardy staff, pointless booking."
Location and Atmosphere
Pros:
"They are also dog friendly as well with ample parking at the rear of the pub."
"A lovely clean pub that is very welcoming with very friendly staff set in the beautiful village of Newton-under-Roseberry."
"The picturesque setting speaks for itself; nestled under the gaze of Roseberry Topping, there's few places that can compete on that front."
"Excellent location under Roseberry Topping. Nice beer garden."
"Lovely spot just below Roseberry topping."
"Great setting and a lovely view of the countryside."
"Lovely country pub in lovely surroundings with great walking on the doorstep."
Cons:
"Needless to say we won't be back."
"Unfortunately very disappointing my son popped in to order drinks as we had our dogs to be told someone will come and take your order waited over 10mins even tried ringing them but no answer so gave up and went home."
"Not a lot of atmosphere."
"Pub is situated on a main road which could get noisy."
"We waited 45 minutes for our food."
"Food can take a while to come at busy times so please ask how long it will take to come before ordering your drinks."
"Didn't write in our reservation, after a 45 minutes wait for a table was told we couldn't order Sunday dinner although people arriving after us could then a further almost hour later we were presented with overcooked steak and ale pies and burgers that surely had a terrible meat to cardboard ratio."
Value and Pricing
Pros:
"Lunch was great value for money, no room for dessert."
"Stayed 2 nights on 'Walk In' deal. Cracking offer."
"Our meals were the best we've had there in many years, and there's never been a bad one."
"The food is good quality local pub grub with huge portions."
"The pie deserves a special mention as its a proper pie, short crust pastry top bottom and sides, served with mash and root veg it was excellent."
"Good pub grub and decent amount of gravy."
"Good selection of beers & wines plus good pub food."
Cons:
"The amount of veg for two people just wasn't enough and the cabbage was soaked in red wine which didn't go with the pork on lunch."
"Portion sizes seem to have got smaller and prices higher over the last few years."
"Appears a bit pricey but very big portions."
"Price also disgusting, x2 Scampi, x1 tonic water and a glass of white wine £47+!!!!! Tasteless in every sense."
"Simply amazing food - overpriced though and the service is terrible!!"
"Food and drink a bit expensive but worth it for a treat."
"Just prices are over the top, £11.60 for two pints!"