The Bedford Hotel Reviews Summary

Hotel Staff

Pros:

• "The staff were friendly and courteous."
• "A quality hotel with professional, personable staff who create a nice vibe about the place."
• "The Manager and staff could not have been more helpful."
• "Staff were absolutely incredible, could not do enough to help."
• "Every member of staff we encountered was extremely polite and helpful, some of the best I've encountered in a hotel."
• "The hotel staff are very approachable, friendly and engage in conversation and the rooms are clean and inviting."
• "Staff are AMAZING! especially Lewis on the Bar, Cara the receptionist and Doug the duty manager. Leanne the GM is lovely too."

Cons:

• "Staff were OK, but not knowing what they were serving in the restaurant was poor."
• "Service poor from beginning to end."
• "Staff very pleasant but could have been a bit more attentive."
• "I asked if they were serving coffee. One of the staff seated us and then never bothered to come back in next 7-8 mins even to give us the menu."
• "Popped in with my father for coffee/breakfast. We were completely ignored by the two ladies working there."
• "We did complain in the morning but reception wasn't at all interested."

Hotel Facilities & Location

Pros:

• "The venue was amazing, wonderful, beautiful, idyllic, and just simply amazing."
• "Charming hotel and restaurant in the heart of the world heritage town of Tavistock."
• "Its ideally situated within the historic town of Tavistock and its market and everything is within walking distance."
• "There is a disabled access from the car park that is situated to the rear of the hotel."
• "Very good location with its own parking. Tavistock is a fabulous town and this hotel is a fabulous place to stay."
• "Great location in the center of town with easy access to the famous market, walking paths and the local shops and restaurants."
• "Fantastic hotel right in the middle of town next to the Pannar market."

Cons:

• "A being run-down place. Looks much better than it actually is. Cracks in windows. Spots on carpets+furniture."
• "Not so great if you're disabled and wanting to get married there, they have no lift upstairs which means no disability honeymoon suite."
• "The staircase is quite steep lots of stairs and no lift which we didn't realise until we arrived."
• "Rooms are dowdy, carpets worn and dirty and a general air of a long forgotten railway station after the trains have departed."
• "The public rooms are tired and undermine the grandeur of the building."
• "The new furniture in the bar is dubious and somewhat out of character."
• "Alots tired here and old fashioned, which could be charming, but needs some TLC, maybe apres covid?"

Food & Dining

Pros:

• "Lovely afternoon tea best scones In a long time."
• "Very friendly and helpful staff - stayed and had dinner and breakfast - food was excellent."
• "The buffet they laid put was so good, a great selection of foods for all palettes and preferences."
• "Sunday lunch at The Bedford was just right for us. Lovely welcome and service. Good menu and the food, oh so very good indeed."
• "Visited for a family birthday afternoon tea. The service friendly and attentive without being overbearing. The food was good, especially the selection of cakes and overall it was good value."
• "The dinner and breakfast were both excellent."
• "Had the most incredible vegetarian curry for lunch at The Bedford Hotel."

Cons:

• "Afternoon tea. Lovely but feel £23 for a child is a bit much."
• "Sadly our meal at the Bedford Hotel didn't deliver that good experience."
• "Had Sunday lunch, it was below average. Starter was ok but small, Yorkshire pudding tough and inedible ditto roast potatoes."
• "Little disappointed with the scone itself, it was a touch on the dry side."
• "The only let down were the chips accompanying the main which were standard frozen ones."
• "I was disappointed with a meal I had hock starter could not eat it, main of rolled turkey 2 baby carrots 2 small Brussels sprouts which looked like they had just sprouted 2 very small roast potatoes sorry again could not eat it."
• "Not happy about being charged an extra 10p per cup for having decaff."

Rooms & Comfort

Pros:

• "I had a lovely 3rd-floor room that was spacious and comfortable."
• "The hotel toilets were probably the cleanest I have seen for a long time."
• "We were given an upgrade to a 4-poster room (Room 10) which was comfortable and uniquely decorated with 9 works from a talented local artist."
• "Our bedroom was bright and spacious and the shower was powerful and hot."
• "The rooms are individual and welcoming."
• "Lovely stay at this historic hotel. Clean, comfortable and warm."
• "The rooms also contained a bath with integral shower and tea, coffee facilities with a biscuit to round it off."

Cons:

• "Tiny room and no pressure in the shower."
• "Room needs some cleaning attention."
• "The room was small, but comfortable with all the basic amenities."
• "The room was not fit for purpose we didn't asked to be changed because it was so late and we were so tired."
• "Rooms very dated and definitely in need of a spruce up!! Carpet worn, marks and scuffs on walls and furniture, also a broken stool."
• "Rooms very basic."
• "Room had no heating on but was so hot it was impossible to sleep this was beginning of February."