Palm Court Brasserie Reviews Summary
Category: Brasserie London
Service
Pros:
- "What was the most impressive is a level of service."
- "The 2 waitresses that looked after us were helpful and attentive."
- "With a polished, friendly, and attentive waitstaff speaking of excellent management."
- "The service was very good, very kind and welcoming."
- "The waiter knowledgeable and attentive."
- "We were served by a very attentive and well mannered young lady named Rashida."
- "Service is excellent. Staff are very warm and welcoming."
Cons:
- "Server was *too* polite, so much apologizing and 'thank you' when just not saying anything would have been better."
- "Service was very slow and confused."
- "Food is fantastic, as it was last night, but the service was appalling, you really let yourselves down."
- "Server was lovely but attentiveness was lacking."
- "The servers rarely came back to check on us."
- "Service was slow and we ended up having to skip desert because we had tickets booked."
- "Service was slow in general."
Food Quality
Pros:
- "All staff were lovely and the food was delicious."
- "The food was the best we have eat on this short 3 day visit to London."
- "The food and cocktails were delicious."
- "The food is always mouthwatering and it is worth tasting different dishes each time you visit."
- "The food was excellent as well."
- "The food is sublime."
- "The food was gorgeous."
Cons:
- "The beef served was around 80% soft, squashy fat."
- "Although the food here is surprisingly mediocre for Covent Garden."
- "The big letdown was the food."
- "The salmon was extraordinarily fishy."
- "The main was hugely disappointing: potatoes dry and rock hard, veg and meat were also dry and the portion was small."
- "Salad, hardly any butternut squash but lots and lots of salad leaves that were black and wilted."
- "The seafood linguine was very disappointing."
Ambience
Pros:
- "The ambience was very friendly and relaxed."
- "Early dinner but still a very buzzing place with a spot on service!"
- "Not to mention the calm and romantic candle lit ambience of the place."
- "The candle lit tables made everything seem soft focused, making it a great spot for date night."
- "Friendly staff, great lighting, and ambience."
- "Lovely cosy atmosphere and romantic ambience with the lighting and candles."
- "The mood was vibrant and it was a night to remember!"
Cons:
- "Restaurant has many tables, but it is a bit tight."
- "It was also very noisy because it was full so there was lots of background conversations going on."
- "Can get a bit noisy when crowded."
- "In terms of atmosphere it was a little crammed and loud."
- "It feels a bit compact as they try to accommodate more people."
- "Avoid at all costs. Firstly, it felt as though they squeezed all the tables closer to each other to fit as many people in at one time."
- "Very very claustrophobic tables and diners are packed in, to the point of unsafe."
Value
Pros:
- "Got 3 courses for £19.95 each, did buy some expensive white wine £30 for a bottle but it was worth it."
- "Good value for money."
- "Very good price for 3 courses."
- "Great value compared to other restaurants in the area."
- "The food was excellent and reasonably priced."
- "Flavours are amazing, ingredients taste fresh."
- "Really reasonably priced."
Cons:
- "This was expensive for what it was."
- "I can understand that places near covent garden need to take extra charge, but THIS is robbery!"
- "Overpriced for the quality."
- "For the price, the food was pretty average quality."
- "With drinks, the bill was £65 each was a bit expensive for the quality."
- "The prices have increase a bit high for some of the menus."
- "The food was alright, but maybe a bit overpriced."
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