Palm Court Brasserie Reviews Summary

Category: Brasserie London

Address: 39 King St, London, WC2E 8JS, United Kingdom

Phone: +442072402939

Rating: 4.3
based on 361 reviews.

Service

Pros:

  • "What was the most impressive is a level of service."
  • "The 2 waitresses that looked after us were helpful and attentive."
  • "With a polished, friendly, and attentive waitstaff speaking of excellent management."
  • "The service was very good, very kind and welcoming."
  • "The waiter knowledgeable and attentive."
  • "We were served by a very attentive and well mannered young lady named Rashida."
  • "Service is excellent. Staff are very warm and welcoming."

Cons:

  • "Server was *too* polite, so much apologizing and 'thank you' when just not saying anything would have been better."
  • "Service was very slow and confused."
  • "Food is fantastic, as it was last night, but the service was appalling, you really let yourselves down."
  • "Server was lovely but attentiveness was lacking."
  • "The servers rarely came back to check on us."
  • "Service was slow and we ended up having to skip desert because we had tickets booked."
  • "Service was slow in general."

Food Quality

Pros:

  • "All staff were lovely and the food was delicious."
  • "The food was the best we have eat on this short 3 day visit to London."
  • "The food and cocktails were delicious."
  • "The food is always mouthwatering and it is worth tasting different dishes each time you visit."
  • "The food was excellent as well."
  • "The food is sublime."
  • "The food was gorgeous."

Cons:

  • "The beef served was around 80% soft, squashy fat."
  • "Although the food here is surprisingly mediocre for Covent Garden."
  • "The big letdown was the food."
  • "The salmon was extraordinarily fishy."
  • "The main was hugely disappointing: potatoes dry and rock hard, veg and meat were also dry and the portion was small."
  • "Salad, hardly any butternut squash but lots and lots of salad leaves that were black and wilted."
  • "The seafood linguine was very disappointing."

Ambience

Pros:

  • "The ambience was very friendly and relaxed."
  • "Early dinner but still a very buzzing place with a spot on service!"
  • "Not to mention the calm and romantic candle lit ambience of the place."
  • "The candle lit tables made everything seem soft focused, making it a great spot for date night."
  • "Friendly staff, great lighting, and ambience."
  • "Lovely cosy atmosphere and romantic ambience with the lighting and candles."
  • "The mood was vibrant and it was a night to remember!"

Cons:

  • "Restaurant has many tables, but it is a bit tight."
  • "It was also very noisy because it was full so there was lots of background conversations going on."
  • "Can get a bit noisy when crowded."
  • "In terms of atmosphere it was a little crammed and loud."
  • "It feels a bit compact as they try to accommodate more people."
  • "Avoid at all costs. Firstly, it felt as though they squeezed all the tables closer to each other to fit as many people in at one time."
  • "Very very claustrophobic tables and diners are packed in, to the point of unsafe."

Value

Pros:

  • "Got 3 courses for £19.95 each, did buy some expensive white wine £30 for a bottle but it was worth it."
  • "Good value for money."
  • "Very good price for 3 courses."
  • "Great value compared to other restaurants in the area."
  • "The food was excellent and reasonably priced."
  • "Flavours are amazing, ingredients taste fresh."
  • "Really reasonably priced."

Cons:

  • "This was expensive for what it was."
  • "I can understand that places near covent garden need to take extra charge, but THIS is robbery!"
  • "Overpriced for the quality."
  • "For the price, the food was pretty average quality."
  • "With drinks, the bill was £65 each was a bit expensive for the quality."
  • "The prices have increase a bit high for some of the menus."
  • "The food was alright, but maybe a bit overpriced."

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