TAPAS REVOLUTION Reviews Summary

Service

Pros:

• "The staff are, to my knowledge, all Spanish and provide the most excellent service."
• "Service very attentive despite it being quite busy for a Black Friday weekend."
• "We received a 10/10 service, hot, mouthwatering food."
• "Staff so helpful even if you don't know what you want they recommend really tasty options."
• "Lovely friendly waiter."
• "The food is of a very high standard. Really tasty."
• "Service is brilliant and staff are a real asset."

Cons:

• "The waiter had a lot of difficulty understanding us but didn’t make any effort in giving us a pleasant experience."
• "They still had the audacity to include the service charge at the end of the bill."
• "Very poor with even poorer service."
• "Customer service is horrible, they look miserable."
• "Rude and extremely arrogant."
• "Please just change your waiters, people don't want to visit this place anymore because of the new staff."
• "The staff assembly are not so friendly."

Food Quality

Pros:

• "Just love the food and atmosphere at tapas revolution, it's a must visit whenever I go to Westfield."
• "The food was great."
• "Amazing gourmet flavour, we had a variety of plates, my favourite to mention one was the Gallego' Octopus."
• "Authentic Spanish tapas."
• "The food is very nice and worth the price."
• "Each item so delicious with its unique sauces and flavours!"
• "The food absolutely fresh and tasty."

Cons:

• "Terrible churros worst I’ve ever had."
• "Gambas were cold and old with the heads snapped off again served in a plastic take out box."
• "The tortilla was microwaves hard and cold."
• "The aubergines cost over £5.00 and were a pathetic plate of a few sticks of hard aubergine."
• "Paella tasted like it was made days ago and had a horrible bleach taste to it."
• "The calamari was so chewy it actually gave us sore jaws."
• "The meatballs were microwaved."

Atmosphere

Pros:

• "Great place for hanging out very well placed in West London."
• "The concept of the Restaurant Is good. The menu appealing and the interiors are modern yet rustic creating the right atmosphere."
• "I really enjoyed sitting there with some wine and Tapas while the family shopped around."
• "It's a relaxed atmosphere and a fun little pit stop when doing some shopping in Westfield."
• "Atmosphere great."

Cons:

• "Not happy atmosphere at all."
• "But how can you enjoy your food in such a bad atmosphere?"
• "Vibe has changed. Staff aren't as lively and smiling as the previous."
• "Sadly there is no 'vibe' or atmosphere to make up for it."
• "The food is not representative from Spain."

Value

Pros:

• "I had the 2 dishes for £9.95."
• "The food was lovely and priced very reasonably."
• "A pretty good all round experience, would defiantly come back and around £40 for it all, so good value."
• "As a Spanish as I am I can tell the food is very nice and worth the price."

Cons:

• "Overall we spent over an hour just waiting for food that can be made in 5 minutes."
• "Overall an ok lunch but value was a bit poor."
• "I felt cheated, about this ‘offer’."
• "We both left feeling pretty much robbed of our money."
• "I spent £20 and felt I had been ripped off."
• "Overpriced, rubbery, lukewarm, stingy portions."
• "So disappointed seeing a favourite place this bad. Cheek to have charged."