Steak Lobster & Co Reviews Summary

Category: Restaurant

Address: 129 Undercliff Rd W, Felixstowe, IP11 2AQ, United Kingdom

Phone: +441394547257

Rating: 4.5
based on 128 reviews.

Food Quality

Pros:

  • "The Steak was the best I have ever tasted. It was beautifully cooked and seasoned, well done."
  • "Food cooked to perfection. Very clean and welcoming !! My order consisted of beer battered haddock with chunky chips and a side of battered onion rings."
  • "Food was fantastic, service was good, a tad slow, but two new staff on their own did well."
  • "The food was amazing. It was cooked to perfection. The wine we had went so well with what we ate."
  • "The steak was amazing! Good menu choice."
  • "Had a delicious meal here with my cousin! The steak was amazing! Going to try the lobster next time as found out its freshly caught locally."
  • "Truly scrumptious beer battered haddock, chunky chips, mushy peas and the best hand made tartare sauce i've ever tasted."
  • "We had a selection of starters, lobster bon bons, squid and the bread, olives and oil/vinegar. These were hot, fresh and absolutely delicious."

Cons:

  • "Bit disappointing tbh. Seabass was lovely, as was the fillet steak. Rump steak should've been medium, but was well done and some parts were chewy."
  • "Very poor experience all over the board. Failed from food to service, awful experience."
  • "Had a meal here recently. The steak and the lobster are fantastic. However, other elements of the meal let the dishes down."
  • "Possible food poisoning! I spent my birthday here on July 29th 2021 I had a lobster dinner, which was ok nothing special, by 2am on the 30th July I had extreme stomach pain and then started to throw up which went on for 14 hours accompanied by diarrhoea for a total of 7 day!"
  • "The fillet steak was really nice! cooked perfectly but the half lobster I had with it was small and was very chewy not worth the extra money to add it to the meal."
  • "Didn't enjoy visit here this time. Came for new lunch menu. The back where you take wheelchair in was a major health and safety issue. Boxs pot holes, piles of wet carpet."
  • "I was disappointed with our meal not bad but feel they could make their own chips not frozen and burgerbuns were fresh air with soggy bottoms."
  • "Very disapointed on this visit, not a nice welcome, felt like the acting manager didnt really want to accomodate us despite us have a table outside in the covered area, I ordered med rare sirloin which came well done."

Service and Staff

Pros:

  • "We were greeted with the most welcoming service, which carried on throughout the whole time there."
  • "Excellent day out with friends from work. Food cooked to perfection. Very clean and welcoming!!"
  • "The staff were all very polite, helpful and attentive throughout our time there… they could not have done any more."
  • "Staff very attentive and kind."
  • "Second meal here tonight…didn’t disappoint! Service helpful & efficient, lovely smiles."
  • "Food amazing and the atmosphere too! Will be back defo!"
  • "5 star food, extensive cocktail list and fabulous staff who really make you feel at home."
  • "Really nice eatery.. steak salad was good, my wife had a half lobster which was perfect for lunch, son had a burger which he enjoyed. Above all the service was impeccable.. really efficient and attentive."

Cons:

  • "It does not work for me, its prices and menu suggest sophistication, but the waiting staff (all young girls) referring to my husband and I as guys, and the tables made of planks of wood and rustic makes the place casual."
  • "Took some friends last night for a meal, they’d not been before. The food was lovely but unfortunately the service left a lot to be desired."
  • "Waited an hour for food and they had run out of much in way of vegetables but very tasty steak."
  • "We visited for my friends birthday and I can safely say this is the worst service I have received during the entire pandemic."
  • "The food is absolutely amazing but took forever to come."
  • "Waited an hour for main course, lots of other tables came in later and ordered after us but received their food before our table."
  • "Abysmal service, paying for a premium that simply does not exist at this restaurant."
  • "One of the worst dining experiences ever. After waiting for over an hour for our food to arrive it was wrong."

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