Address: 129 Undercliff Rd W, Felixstowe, IP11 2AQ, United Kingdom
Phone: +441394547257
Rating: 4.5
based on 128 reviews.
Food Quality
Pros:
"The Steak was the best I have ever tasted. It was beautifully cooked and seasoned, well done."
"Food cooked to perfection. Very clean and welcoming !! My order consisted of beer battered haddock with chunky chips and a side of battered onion rings."
"Food was fantastic, service was good, a tad slow, but two new staff on their own did well."
"The food was amazing. It was cooked to perfection. The wine we had went so well with what we ate."
"The steak was amazing! Good menu choice."
"Had a delicious meal here with my cousin! The steak was amazing! Going to try the lobster next time as found out its freshly caught locally."
"Truly scrumptious beer battered haddock, chunky chips, mushy peas and the best hand made tartare sauce i've ever tasted."
"We had a selection of starters, lobster bon bons, squid and the bread, olives and oil/vinegar. These were hot, fresh and absolutely delicious."
Cons:
"Bit disappointing tbh. Seabass was lovely, as was the fillet steak. Rump steak should've been medium, but was well done and some parts were chewy."
"Very poor experience all over the board. Failed from food to service, awful experience."
"Had a meal here recently. The steak and the lobster are fantastic. However, other elements of the meal let the dishes down."
"Possible food poisoning! I spent my birthday here on July 29th 2021 I had a lobster dinner, which was ok nothing special, by 2am on the 30th July I had extreme stomach pain and then started to throw up which went on for 14 hours accompanied by diarrhoea for a total of 7 day!"
"The fillet steak was really nice! cooked perfectly but the half lobster I had with it was small and was very chewy not worth the extra money to add it to the meal."
"Didn't enjoy visit here this time. Came for new lunch menu. The back where you take wheelchair in was a major health and safety issue. Boxs pot holes, piles of wet carpet."
"I was disappointed with our meal not bad but feel they could make their own chips not frozen and burgerbuns were fresh air with soggy bottoms."
"Very disapointed on this visit, not a nice welcome, felt like the acting manager didnt really want to accomodate us despite us have a table outside in the covered area, I ordered med rare sirloin which came well done."
Service and Staff
Pros:
"We were greeted with the most welcoming service, which carried on throughout the whole time there."
"Excellent day out with friends from work. Food cooked to perfection. Very clean and welcoming!!"
"The staff were all very polite, helpful and attentive throughout our time there… they could not have done any more."
"Staff very attentive and kind."
"Second meal here tonight…didn’t disappoint! Service helpful & efficient, lovely smiles."
"Food amazing and the atmosphere too! Will be back defo!"
"5 star food, extensive cocktail list and fabulous staff who really make you feel at home."
"Really nice eatery.. steak salad was good, my wife had a half lobster which was perfect for lunch, son had a burger which he enjoyed. Above all the service was impeccable.. really efficient and attentive."
Cons:
"It does not work for me, its prices and menu suggest sophistication, but the waiting staff (all young girls) referring to my husband and I as guys, and the tables made of planks of wood and rustic makes the place casual."
"Took some friends last night for a meal, they’d not been before. The food was lovely but unfortunately the service left a lot to be desired."
"Waited an hour for food and they had run out of much in way of vegetables but very tasty steak."
"We visited for my friends birthday and I can safely say this is the worst service I have received during the entire pandemic."
"The food is absolutely amazing but took forever to come."
"Waited an hour for main course, lots of other tables came in later and ordered after us but received their food before our table."
"Abysmal service, paying for a premium that simply does not exist at this restaurant."
"One of the worst dining experiences ever. After waiting for over an hour for our food to arrive it was wrong."