Lumiere MediSpa Ltd. Reviews Summary

Category: Skin care clinic

Address: 108 London Rd, Headington, Oxford OX3 9AW, United Kingdom

Phone: +441844278362

Rating: 5.0
based on 153 reviews.

Staff Professionalism and Skill

Pros:

  • "Staff are professional, warm and skilled."
  • "Nicola was so professional and knowledgeable, explaining everything and listening to my concerns."
  • "Adrian and the team are so knowledgeable and caring."
  • "Every member of staff I have encountered has been so helpful and cheerful."
  • "Emma is also extremely knowledgeable on all things skincare."
  • "A very professional Clinic and clean. Amie was very well informed in dermatology and the process of the skin."
  • "Emma has been fantastic with explaining the processes to me and helping me to understand how to treat and care for my skin."
  • "Nicola couldn’t have been any friendlier and helpful during my consultation."

Cons:

  • "For rosacea the last thing that a skin needs is hyaluronic acid and other very strong active ingredients."
  • "This clinic basically has 2-3 cosmetics brands that just use on all their patients."
  • "I ended up with so many products that I had to simply throw away because they just made experiments on my skin."

Patient Experience and Atmosphere

Pros:

  • "The tranquility booths are lovely, adding to the whole experience."
  • "From the minute you walk in you feel looked after and relaxed."
  • "Tranquility therapy was absolutely unreal, by far the best massage experience I’ve ever had."
  • "From the minute you walk in you are welcomed, allowing you to relax immediately and feel special."
  • "The most amazing sanctuary based in Headington High Street."
  • "Once everything was over i felt my skin was very tight as expected and was going through the healing process and I could feel the blood rushing to the surface."
  • "So applied some gorgeous essential oils to my wrists and accompanied me to a lovely small relax room and bought me a lovely cup of herbal tea!"
  • "The calm on entering is so soothing and relaxing."

Cons:

  • "I just had a treatment today waiting to see results."
  • "I wouldn't even give 1 star!!! Please don't spend your hard working money in this place, is simply awful!"
  • "I went to the clinic and was so pleased with everything! Adrian was the loveliest! He explained everything in detail to me which was great! Once the treatment was over I couldn’t believe how good my nose looked!"

Treatment Effectiveness and Results

Pros:

  • "My results are amazing, Adrian is so skilled, I was comfortable throughout and I am very happy with the results."
  • "Emma is so knowledgeable and attentive, always explaining the reasons behind the treatment recommended for my skin. The results have been lifechanging!"
  • "Always great results relaxed atmosphere and friendly caring staff."
  • "Emma talked me through the treatment and aftercare with expertise and empathy."
  • "Very friendly and professional clinic. Nicola and Emma are really knowledgeable and caring and listen to your needs."
  • "I have received two microneedling treatments from Nicola and one from Emma and they are both extremely professional, listen to your skin concerns and walk you through the process and expectations."
  • "Had the DMK facial done by Hannah. She was very thorough with the explanation and the treatment was very relaxing."
  • "I had been wanting to have nose fillers for a very long time however wasn’t sure were to go. However one day I stumbled across Lumiere medispa and saw that not only did they do nose fillers BUT also were in oxford."

Cons:

  • "The only reason I'm not giving a 5 star is because I just had a treatment today waiting to see results."
  • "Secondly, my requests were not unreasonable at all, I have rosacea and the clinic assured me that is a common skin problem and know how to resolve it."
  • "I contacted Adrian after years of unsuccessful GP visits trying all sorts of creams and antibiotics with no success."

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