Sebastian-Rose Medical Aesthetics Reviews Summary

Results and Satisfaction

Pros:

• "I’m really happy with my results and the service there is amazing."
• "I’m so pleased with my results - thanks again!"
• "The aluzience has not changed the shape of my face at all so it really looks very natural."
• "All of my filler looks natural and just makes me look rejuvenated, not fake."
• "She created a look that completely exceeded my expectations."
• "Rachel also removes skin tags so I’m having that removed at the same time!"
• "I haven’t stopped smiling or taking side profile pics since i left."

Cons:

• "I had the tear trough filler, and I’m not over the moon with my results."
• "It has been two weeks since my last appointment now and they have made no attempt to contact me."

Professionalism and Expertise

Pros:

• "Rachel is amazing at what she does & even putting her work aside she is extremely friendly & approachable."
• "Rachel the Clinical Director is an aesthetics genius."
• "They've even recommended I don't do certain treatments because they weren't deemed necessary."
• "Rachel was able to effectively reverse this with another small injection, lifting my eyelid almost instantly."
• "Rachel is very professional and knows exactly what she is doing."
• "Rachel talked me through every step of the way during the procedure and was so reassuring!"
• "Rachel is very professional. I tried a few clinics in the past but didn't find any favourite clinic until I found Rachel."

Cons:

• "I suppose I’m disappointed not only because I’m left with a wonky face but because there was no follow up care, emails, which I would have expected as a business that deals with something so sensitive."
• "I emailed on July 5th and got no response. It has been two weeks since my last appointment now and they have made no attempt to contact me."

Customer Service and Care

Pros:

• "Rachel and her staff are lovely and make you feel very relaxed and welcome."
• "Staff are very lovely and pleasant and friendly though."
• "Rachel is so professional. And the place is fantastic. Thank you so much Rachel."
• "Such warm and welcoming people, honest advice given to achieve the best possible results."
• "Rachel is an absolute professional! I’m extremely impressed with how friendly all staff were."
• "The premises are very welcoming and all the staff are amazing."

Cons:

• "I’m quite sad to be writing this review, I had really high hopes because other reviews were good, plus I went by a recommendation too."
• "I left and days went by and no screening test was sent my way."