Skin Solutions Reviews Summary

Staff and Service

Pros:

• "Tracey and staff are kind, gentle and very well-trained."
• "The staff were very professional, knowledgeable and friendly."
• "Absolutely fabulous, friendly and very professional service. Customer service and customer experience was excellent."
• "Skin Solutions is professional, gives very good advice, very knowledgeable, staff are friendly & I am very satisfied with the treatment I’ve received."
• "The staff is very professional and care about you."
• "The staff are highly trained & explained everything they were doing."
• "The staff I met on the day were warm and friendly, seemed incredibly knowledgeable."

Cons:

• "DO NOT COME HERE FOR ANYTHING- So first they call you in for a consultation then they try the close if you book today we will give you a discount- Lies - all part of the plan then they get trainees unqualified to do the treatment then you get horrific results."
• "They are VERY over priced and VERY undertrained. Very unprofessional!"
• "Tracy has not returned my phone calls previously."
• "They are also very money orientated they don’t really care about the client just how much they are getting out of them."
• "Was promised botox not delivered... Waste of money."
• "Asked for some advices but felt that the lady was really pushy."
• "I feel like I’ve wasted so much time and money on this place and been left with horrendous lumps in my face!"

Clinic Environment

Pros:

• "Comfortable surroundings putting you at ease."
• "The clinic is clean and all staff very welcoming."
• "Clinic is beautiful and classy. Convenient parking and a fabulous selection of aesthetic treatments."
• "The place is immaculate, I was very impressed."
• "Gorgeous salon, polite and friendly staff greet you at the door and make you feel at home."
• "A lovely team, gorgeous premises. Very welcoming & clean."
• "The venue is beautiful and welcoming and clean and feels very luxurious and expensive."

Cons:

• "I paid £600 to be left with huge lumps in my face, bruising all over my arms because they didn’t know how to take blood."
• "If it was possible to give zero stars I would."
• "We paid almost £1800 upfront for various treatments for myself and my partner, we had 2 treatments then had appointments cancelled at short notice, twice."
• "I went into skin solutions a year ago to buy Environ products. I was sold a £500 ‘special offer’ for five cool lipo treatments... Beware the hard sell if you go into this salon."
• "Couldn’t agree more with LYNN BLAKEMAN Called on the 28/6/18 and spoke with the owner TRACY just to get some info about treatment and price quotes on a it... I just feel that they are really pushy and are making they offers on the spot just to tie you In and to get you to spend more money."
• "I have reported you to trading standards and am seeking legal advise."
• "She told me that the single treatment is £350 Then said it’s on offer for the month of June 3 treatments for £400 I said are you sure she said yes she said you could have this treatment every 2 weeks I felt unsure as every 2 weeks would be too much as this treatment should be spaced out every 4/6 weeks."

Treatment and Results

Pros:

• "Had eye, lip and cheek fillers done over a few months. First timer, and was put at ease each time which made it a more relaxed experience and atmosphere."
• "The treatment I had was carried out in a pleasant room and I felt very comfortable with the competent therapist."
• "I am very happy with the treatment, suggested by Tracey, as it is extremely effective and has achieved my goals."
• "I had my first PRP done under my eyes, and the result was just so AMAZING my face was glowing."
• "Had a course of 6 peel and laser treatments, to reduce pigmentation, my freckles have faded and my skin overall looks much clearer and brighter, will definitely return."
• "Fabulous results from todays appointment for cheek and marionette fillers. Tracey is extremely knowledgeable and genuinely cares about her clients results."
• "I have had several treatments with Skin Solutions and have several more treatments to go and today I can definitely see the difference in my treatment."

Cons:

• "However I was rightfully informed that I would not be a suitable candidate."
• "The difference is amazing, nearly all my scarring has gone and my skin is in such better condition."
• "There was some discomfort after the numbness wore off which is eased with paracetamol."
• "I received a call the next morning and this time it was a different lady who said that it’s on offer do you want to come in she told me it’s for £600 I told her I had been given a quote for £400 she said I can offer it for £600 to you."
• "The girl doing the treatment talked me through it and nothing felt rushed."
• "Lovely shop and a lovely welcome when we walked in."
• "I went for a consultation with Tracey yesterday. Tracey was so professional gave me lots of options didn't push me into having a treatment I didn't want tracey gave me confidence to go back to skin Solutions cant wait to go back for my treatment thank you Tracey see you soon."