Sirens Hair & Beauty Salon and training college Reviews Summary

Staff and Service

Pros:

• "The staff are all very professional, welcoming and I always leave with exactly what I asked for."
• "The girls are top of their profession."
• "Lexi did a fantastic job with my lash extensions, going above and beyond during the treatment, and my lashes really do look fantastic."
• "Friendly and skilled staff, very good at what they do."
• "The service was brilliant, the treatments were premium quality, and all the staff were really friendly."
• "Jo does such an amazing job with hair coloring and helps you get exactly what you want."
• "All the staff I met were friendly and professional, nothing was too much trouble."

Cons:

• "The beautician was unable to use the wax properly and the treatment took double the time it was booked for."
• "The staff are rude and unhelpful and I would not advise this salon to anyone."
• "No care was taken when they were applied. 5 follicles came out with 1 lash…"
• "No bonding was used so my eyes stung after the appointment and were red for over a week."
• "They also sold me a shampoo bar for my lashes that was mainly comprised of oils… and they sold it at double the price listed on Etsy."
• "No lash bath, or adequate brushing was provided."

Salon Experience

Pros:

• "I’m so happy about my whole experience and will definitely be going back!"
• "It is incredibly clean and the salon rooms are gorgeous."
• "The salon is very clean and tidy with a vintage decor."
• "They are so perfectly located in the centre of town."
• "The salons decor is absolutely stunning and very creative from the glitter walls to the flower wall arrangements."
• "The salon was clean and welcoming and had great energy and music playing."
• "The salon is quite large so perfect for multiple treatments."

Cons:

• "Only downside is the stairs to get to the salon but hey, at least I can skip cardio at the gym today😅"
• "Sirens are situated on an upper floor, approximately three stories up, which may pose accessibility challenges."
• "The only problem I had was that there were quite a few flies buzzing around which put me on edge a little."

Booking and Administration

Pros:

• "The online booking system is really easy to use and if you subscribe to the emails they keep you up to date with new treatments and offers."
• "The booking system is so easy to use."
• "The online booking process was relatively straightforward."

Cons:

• "They send multiple forms to be completed before your appointment."
• "I don't like that online booking at all."
• "It might be beneficial for them to find a way to streamline the form completion process."

Treatments and Products

Pros:

• "The quality of the wax was very good, with no hair left."
• "Loved my microneedling experience with Lexi. Pain free and amazing results!"
• "After the incredible massage by Helen, I was treated to the relaxation room with a lovely warm latte!"
• "I have had gels and my eyebrows done here multiple times and I have been very pleased with the results."
• "The Hollywood wax treatment was satisfactory."
• "I was particularly impressed by their commitment to hygiene standards, notably not double-dipping spatulas during waxing."
• "Had the airbrush make up done which was amazing."

Cons:

• "It was so rushed, it should not take an hour to do a whole set!!"