Zack's London Reviews Summary

Service

Pros:

• "Giselle our server was kind and efficient."
• "The staff are great and very friendly - Pierre the manager always make guests very welcome."
• "Anjali's exceptional service contributed greatly to the enjoyable dining experience."
• "Cheerful, polite welcome, great flavors, extremely kind service from Peter 5✨."
• "The service was very friendly and attentive."
• "Speedy attentive, friendly service in a lovely, contemporary environment."
• "Fantastic friendly service and lovely food."

Cons:

• "Upon arrival, the waitress had no clue about our group so the tables were scattered."
• "Definitely not enough staff on a busy Sunday lunchtime in a prime area."
• "Waitress doesn't speak enough English to answer a basic question about the menu."
• "The waiter was also a bit dismissive."
• "The service was poor with only two people running food and serving customers."
• "The service is absolutely terrible. Took over 20 mins to take our order and 45 mins to get a coffee and juice."
• "Service was poor took 25 minutes to get a juice, not enough staff."

Food Quality

Pros:

• "So far the best breakfast in London."
• "The food was to die for and was worth every penny."
• "The food was amazing as well as the friendly staff."
• "This place just amazed me! Food was so scrumptious, friendly staff and nice new deco."
• "Eggs Royal, fresh and flavorful."
• "The food was tasty."
• "The food fantastic and plenty."

Cons:

• "A very unpleasant breakfast to smell that the entire time and then listen to every conversation."
• "They both tasted like scrambled eggs and weren't even hot."
• "After 30 minutes two (luckily) small sized plates of discount quality sausage, beans straight out of the can, watery tomatoes, utterly black mushrooms (not very tasty) eggs and bacon were presented to us."
• "The actual food was semi decent but not enough to make up for the sloppy service and dirty plates."
• "The halloumi fries tasted like cardboard and the pizza looked exactly the same as a frozen pizza from a supermarket."
• "The 'fresh' pancakes were as hard as biscuits; tasteless, undercooked scrambled eggs."
• "Poor quality food and service. Budget sausages, hard pancakes from a pack, over cooked eggs."

Ambiance

Pros:

• "It was so romantic and cozy, for the first time neither me or my partner have felt like a tourist."
• "Nice cosy place cowbridge rd canton lot's of choices from the menu from sandwiches to full breakfast kids meals and they welcome and they have tea and coffee drinks."
• "Cozy place, pleasant atmosphere."
• "Food was excellent, lovely and quiet atmosphere, couldn't tell you were in London given how peaceful it was, very clean and tidy and food tasted exquisite."
• "Casual place. Nice atmosphere."
• "Clean establishment with little jars of flowers on the table (nice touch)."
• "It was my perfect cozy morning sipping cappuccino, reading and watching strangers and relaxing afternoon with a glass of wine and beautiful plate of fresh food! Enjoyed every minute - thank you!"

Cons:

• "The ambiente is not particularly cozy."
• "Whilst we were waiting we couldn't use the bathroom since both toilets were out of order!"
• "The atmosphere was uncomfortable."
• "Ignored when we entered. Tables were just left there dirty so we sat along the ledge by the window."
• "The chef was sat down in the kitchen munching on some pizza… and the waitress was walking round eating food."
• "We felt ignored, terrible service, we wouldn't recommend at all this place!"
• "When it came back the sauce was completely smothered in dried mint...DRIED MINT?"

Value for Money

Pros:

• "The coffee was awesome."
• "Finally, also the Spritz was delicious and the value for money was excellent."
• "Price was quite reasonable."
• "London prices but well worth it."
• "Highly recommend this place for family brunch or nice evening dinner."
• "Had best avocado toast and strong tea."
• "The best avocado toast I've ever had."

Cons:

• "Food was OK. Service not great."
• "We are annoyed that we spent our money on this food, will certainly not be coming back."
• "Food not consistent!"
• "I would not recommend this place for the foods, the fresh juices are nice but at £4 a glass are expensive."
• "Very average food at expensive prices. Full English was overly priced, poor quality meats and small."
• "Food was still just fine, but well overpriced for a simple breakfast fare by about 15% or so."
• "Service was abysmally slow, not just for food, but for hot drinks too."