Côte St Paul's Reviews Summary

Food Quality

Pros:

• "Legit French classic food and decent quality for a chain."
• "The food was delicious and good quality. Perhaps a little expensive for the size of the portions."
• "The Beef Cheek Bourguignion which was absolutely amazing."
• "The food is excellent and has been for the 17 years that I’ve worked in the area."
• "Food was super tasty, service was quick and friendly and the prices were super reasonable, especially considering it’s a pretty touristy area."
• "Cote's food and wines are consistently good, whichever location you attend."
• "The food was delicious and felt healthier/lighter than some other restaurants."

Cons:

• "Had a chicken dish with a side salad and scalloped potatoes which was clearly microwaved with salad that was bordering on rotting with no dressing."
• "Then had a dessert which was literally moldy - strawberries had black gunk on them."
• "The crème brulee was cold, not even vaguely warm."
• "The pork belly was overcooked - the manager offered to send the food back immediately."
• "Taste was quite bland and the next day was awoken with stomach pains after not eating anything after and feeling sick."
• "Slightly disappointed at the steak frites because it was such a thin slice."
• "The entrees were pretty bland, two of our main courses (risotto and fish dishes) lacked flavour and the meat fish was just ok."

Service

Pros:

• "The staff were lovely and couldn’t do enough! Nothing was too much trouble and they came to check we had everything a few times."
• "Everyone was so helpful and lovely!!!"
• "Rare to find such genuine service these days."
• "Our waitress Emma was superb, offered discreet but efficient service."
• "From the very first time, the staff treated us like family."
• "Not only the food was delicious but he has been so welcoming and kind."
• "Made very welcome by all staff menu excellent catering for all tastes full range of drinks."

Cons:

• "Service far to slow/understaffed."
• "15 minutes later no one came despite trying to get the attention of several members of staff."
• "Yet our own people needed to play waiter."
• "Really disappointed, I've been to Cote a lot and this place is letting the company image down. Compared to their other restaurants the staff are not friendly and the service is slow."
• "15 minutes to wait for a coffee when it's not busy is a joke."
• "An overstressed/overworked? waitress looked up at me with wide eyes and said she was busy and indicated I should wait."
• "The main issue was the wait which was ridiculous, there seemed to be only one waitress and the Maitre d but only 4 other customers."

Location & Atmosphere

Pros:

• "Great location and menu."
• "Brilliant view of St. Paul's cathedral."
• "The location superb - especially if sitting outside."
• "Excellent location, good and friendly staff, good environment."
• "Even though its on a main road, the outside space is quite private and it's easy to shut out all the hussle and bustle of the location."
• "The place and ambience is very cozy, reminiscent of parisians Brasseries."
• "Fantastic location."

Cons:

• "Atmosphere was very nice, service was fine, but overall doesn't make up for the food."
• "Potentious atmosphere."
• "Atmosphere was a bit meh."
• "This place is full of tourists and very busy. As a result, things are worn, the staff is tired and overworked."
• "The restaurant overlooks a very busy road so there isn't exactly a quaint feeling to the place."
• "It was nice, the food was nice, but it was like every other Cote I've visited, the food quality and choice was reasonable (and reasonably priced), furniture and facilities were pleasant enough, staff were of a decent standard, but ultimately the whole place was forgettable."
• "Not for families with babies. Unfortunately we were treated as though we were a travelling farm asking to bring livestock into the restaurant as opposed to two babies in their prams!"