Address: 16 London St, Tyburnia, London, W2 1HL, United Kingdom
Phone: +442077066555
Rating: 4.2
based on 128 reviews.
Service
Pros:
"Fabio was so attentive and precise, ensuring our experience was one we loved."
"The food was good…but the service was excellent! I was served by Shkurte who was very attentive and friendly!"
"Service was extraordinarily friendly and accommodating, kid friendly."
"Fabio was amazing! Honest with the recommendations and made us feel at home!"
"Your waitress Tereza it was amazing."
"The service was great, and we came back again and it was as good as day before!"
"The staff were very friendly, (especially our waitress Tereza) and the food was served quickly."
Cons:
"Despite reserving a table earlier in the day... we were then completely forgotten about for a good half hour."
"Staff not very attentive, didn't come to check our table after we got food."
"Service very poor, staff rude."
"The wait time to order the food was long... waiting between 20-25 mins to order was excessive."
"Whole time I felt ignored, from how long it took to get seated, served and being forgotten about as waiters kept passing by without any inclination to inquire if I was okay or something."
"Service was poor, as we hadn't booked the server seemed annoyed to seat us."
"The staff was clueless and ran around like chickens with their heads cut of the entire time we were there."
Food Quality
Pros:
"The children's menu was exceptional value."
"Ate breakfast there twice! The atmosphere, food, and buffet were great."
"The food it was delicious. We really enjoyed the food and service."
"We ate 3 pastas: spaghetti with meatballs, spicy sausage and bolognese. All tasty!"
"Food was really tasty, hot and ‘big’ portions."
"The chicken Milanese never disappoints."
"Their pasta with shrimps and cherry tomatoes, with a zest of chilly pepper, was awesome!"
Cons:
"The menu is seriously limited for guests, I was eating omelette for days on end because of the lack of options."
"Not really good enough for £17 each! Can't recommend it at the price."
"Not really a bargain if your pizza is worth nor look like the one you buy in supermarkets."
"Was hungry for the 4 cheese macaroni, expecting a good cheesy macaroni. Got a bland pretty tasteless dish."
"The quality of the food was as mediocre as expected (standard large restaurant chain microwave options), and the set menu pizzas are definitely smaller in size than the regular."
"Perfectly ok bowls of pasta- not great, not particularly generous, nor particularly interesting."
"The desserts we chose were not perfect."
Value
Pros:
"The menu offers a good variety and the food quality is high."
"Excellent value, food was well cooked, portions were a good size and they have a great set menu."
"Price wise is not bad, especially if you have the Taste Card."
"The set menu provides great value."
"Good food, nice atmosphere and fair prices."
"Had a 2 course meal of Mozzarella Dough Balls and Lasagne for £17. Portion sizes were good and it tasted nice."
"The food was absolutely delicious and came in generous portions."
Cons:
"Very bad experience. It offered Jubilee kid meal offer at £1 but they finally charged us the full price for the kid meal."
"The price is a bit higher side compared to other nearby Italian restaurants and portions are a bit smaller."
"Paid 16£ for a lasagna, fries and sparking water... The chips were cold and hard and so was the lasagna."
"When asked if we could pay with voucher we was told yes then after buying voucher online was told we couldn't use it poor service from management."
"It definitely was not good value for money, cost and quality wise."
"The biggest surprise was that we had to pay £3 for the service but they never told us that it was optional."
"We were charged the optional service fee which I didn’t like because they didn’t ask."
Cleanliness & Atmosphere
Pros:
"Nice inviting atmosphere, chic place."
"Cosy Italian diner in Paddo. Was a pleasant surprise."
"The decor and atmosphere was amazing."
"Great atmosphere, highly recommend."
"Pizza was excellent and the dim lights and Christmas decorations made for a warm feel."
"Clean, friendly, cosy restaurant with welcoming staff."
"It’s a lovely place well located."
Cons:
"The tables on the terrace were not clean and I had to seat at a dirty one."
"Table not well cleaned."
"A reasonable restaurant but doesn't have the atmosphere or quality of staff that it promises from the outside."
"They smothered the toast with excess honey and the fruits weren't washed, spotted fungus in my berries."
"Also small portion. Too expensive for what is was."
"The cutlery was not clean and I had to show him because he didn't believe me in the first place."
"Very strange layout with the hotel access via the dining area."