Hoops Inn & Country Hotel Reviews Summary

Accommodation

Pros:

• "A beautiful old Inn. My room was clean, warm and the bed was very comfy."
• "Our suite was really comfortable and clean."
• "Room was nice and clean and quiet at night."
• "Rooms clean, comfortable with good powerful shower."
• "The rooms were clean and beds very comfortable."
• "Our room was huge with king size bed and a double, also a sofa."
• "Rooms were very clean and well equipped."

Cons:

• "The room was a little tired, the fan didn’t work in the bathroom and the shower screen didn’t fit so the floor got very wet!"
• "The room was quite cold when we arrived (weather had been very cold), we think the radiator had only been turned on shortly before our arrival."
• "Our only complaints were the worn and uncomfortable mattress and pillows, and some attention to detail needed in the maintenance."
• "The rooms are pretty tired even thought they have done up the bathrooms in most."
• "We had noisy neighbours with a constant barking dog at 1.00am one night which was so annoying."
• "The room was a little tired."
• "The room I'd been given was lovely. However, the six spotlights kept on flashing erratically, even when the switch at the wall had been turned off."

Service

Pros:

• "Always smiling and so polite."
• "Thank you so much to all the staff for making our little break a real retreat!"
• "They are all wonderful and definitely this inn's greatest resource."
• "The staff were very friendly and helpful."
• "The key is the staff though, who are incredibly friendly and helpful."
• "The staff couldn't have been nicer or more efficient."
• "All staff very friendly and helpful."

Cons:

• "Poor service, problem solving and management."
• "Not one that likes staff asking if everything is OK every few minutes I would of expected to be asked at least once."
• "They were busy at the bar and there was no table service."
• "We waiting a long time for our food to come out, when it did, it didn’t even come all together and wasn’t even hot."
• "Having to book a table in the bar, for the evening, just to have a drink was inconvenient."
• "You couldn't get anyone for the bill without going to find them."
• "They then seemed to forget about us for parts of the evening."

Food

Pros:

• "The food (roast chicken & roast beef) was perfectly cooked and delicious."
• "Highly recommend going here for dinner"
• "Food was well worth the effort."
• "The breakfast was delicious."
• "Absolutely brilliant food."
• "The food for both nights was excellent."
• "The food was superb. I had the gammon and was so pleased I did."

Cons:

• "My mom found a hair in her fish and the fish was over cooked."
• "When it arrived again hot it was dry and flavourless."
• "Very over priced and you could tell it was all frozen, none of the food had any flavour."
• "1x Bublé and squeak was too spicy and soggy, and sausage seemed hard / pre cooked, and the veggie burger was far too dry."
• "The worse place I’ve ever been for food."
• "To top it off we all came out with food poisoning."
• "I had the burger which was not very good; my brother's steak was very chewy."