Address: 46 Carrick Rd, Ayr, KA7 2RE, United Kingdom
Phone: +441292262846
Rating: 4.5
based on 308 reviews.
Atmosphere & Decor
Pros:
"Decor of the establishment was beautiful, but tables were sticky."
"It's a classy restaurant, warm and cosy environment."
"The establishment is really nice and elegant."
"The interior decor was stunning."
"Really nice atmosphere and decor."
"Decor is absolutely stunning, relaxing and inviting."
"Beautifully decorated. Felt like being at home."
Cons:
"Not the best experience on Saturday night. Was overcrowded, very slow service."
"Long waits between drink order and food order, long times to clear tables between courses, and long time to receive the bill left us feeling forgotten about."
"Sadly, my only and own personal grumble was (as it only seemed to be me that noticed) that in between the grooves of the table was filthy."
"Felt like it was a effort to seat us they finally sat us next to plug socket hanging off the wall rug was filthy tables where dusty lamps with bulbs missing."
"Only issue was my back got quite sore as the tables were like picnic tables (although solid) but the seats have no backs."
"Decor in Peacock room, a bit garish for my taste and booths very tight."
"The service was appalling from beginning right through until we left."
Service
Pros:
"Was greeted by friendly front of house staff, seated and given menus and drinks order taken straight away."
"Service was superb with friendly staff who were attentive."
"Food was delicious and service was 1st class."
"Staff were very efficient and though they seemed so rushed off their feet at this busy time of year they were friendly."
"Staff are very efficient and polite."
"The staff were wonderful: attentive without being pushy; polite and pleasant."
"Margaret our server was very friendly and attentive."
Cons:
"Service was slow."
"Worst service I've ever experienced in a restaurant."
"Staff seems unmotivated, tired, and wishing to be somewhere else, maybe on the beach, but surely not to wait the tables."
"Service wasn't friendly and after ordering food, waited 15 minutes to be told the main course I ordered from the menu, wasn't available."
"Service was poor and appeared very disjointed."
"Waited over half an hour for our food."
"Service was slow."
Food Quality
Pros:
"Steaks were delicious as were the starters we had and the desserts were amazing especially the sphere."
"The Sunday roast beef was amazingly good."
"Food was delicious and service was 1st class."
"Delicious burger with camembert and Ayrshire bacon, thoroughly recommended."
"The food was delicious and really reasonably priced."
"Food is delicious from steaks to fish dishes and other tastie food choices."
"Food was amazing, service really good and a really friendly atmosphere."
Cons:
"The food I chose was lovely however my partner was not impressed with the soup and he thought the bread had an odour to it."
"Food disappointing... 'sizzling' fajitas which were anything but. When they arrived they were luke warm and dried into the skillet."
"Food was good although not enough sauce on the katsu chicken."
"The mains comprised children's roast dinner which was excellent. A Korean Fried Chicken pizza which was also very good and monk fish skewer which sadly was very poor, cold and, whilst the fish was ok, the rest looked and tested under cooked."
"Steak was tasteless, I got 8 chips for my side and the peppercorn sauce was a teaspoonful of watered down God knows what."
"The IPA battered fish was half empty batter and nothing to rave about."
"The main was a disaster... No cheese, no sour creem, no guacamole, no taste."
Value for Money
Pros:
"Prices are very reasonable as well."
"The price is great for a high quality night out."
"The prices were also very reasonable."
"Not overly expensive about what I'd expect to pay."
"Very reasonable in price and will be back."
"The Food was amazing with quality and the price was very reasonable."
"Excellent food and great value."
Cons:
"I'd say it's definitely not worth £32.95."
"Although always a little on the pricey side hence why we don't visit quite as often as other venues."
"Bill came to £140. Two adults and a child. Remain disappointed to say the least."
"Food is at the pricier end of the spectrum but very enjoyable."
"£70 for the worst one course meal we've had in a long long time unfortunately."
"At £18 for fish and chips I was a little disappointed that that substitute was just that... fish and chips, not even a small portion of peas."
"The £14.95 price feels like a rip off."
Special Features
Pros:
"The domes are the best idea, very private and good, do get hot but have air conditioning."
"A BOSE speaker is provided to enjoy your own playlist."
"Booked a dome for nervous puppy wow it was truly perfect warm private with twinkling lights."
"The dome is cosy and nicely decorated."
"I was amazed by the separate vegan menu they had!"
"The bar is dog friendly, which is excellent."
"Pods are definitely worth booking for something different."
Cons:
"Never again will I visit here, paying over the odds for a burnt pizza & small smarter."
"I’ve been overcharged so many times here!"
"And we got hit with a huge service charge for the luxury of booking the Aviary."
"When the bill arrived I was surprised when staff advised there is an 8% service charge automatically added to the bill for staff and also a 20p charge for charity."
"They domes are however starting to show signs of age...the roof jointing around the glass is green with algae and a bit dirty and inside is smelling a little mouldy/less fresh than they did at the start."
"Only issue is with not being able to have an alcoholic drink inside, which the establishment cannot help, however would have preferred to have known that the outdoor pods count as being indoors before ordering and receiving our drinks."
"Slight hiccup with the kids Melon and Fruit starter which arrived with no melon and what looked and tasted like strawberry ice cream on it."