The Riverside (Guest Accommodation & Coastal Restaurant) Reviews Summary

Location & Views

Pros:

• "A lovely guest house positioned with wide views over the river and harbour."
• "River right next to Hotel, very picturesque location."
• "Lovely view from the bridge too."
• "The views from our room were amazing."
• "Picturesque setting."
• "Lovely view of the bridge and river."
• "Nice scenery straight out the window next to river."

Cons:

• "Boscastle is a beautiful village with day trippers so the car park gets busy quickly."
• "I would not recommend this place to anyone, especially if you cannot walk very far as the parking is a good distance away."
• "You need to park in the public car park, so it’s easy to find a spot after 4.30pm when returning from a day out."

Staff & Service

Pros:

• "The staff were fabulous and friendly."
• "Staff, very friendly and attentive, very good food."
• "Staff were brilliant, so friendly and attentive."
• "Staff were very polite and friendly."
• "All the staff were very friendly and helpful."
• "Staff really friendly especially Diane."
• "The staff were all very friendly, helpful, and efficient."

Cons:

• "With so many staff I didn't understand why we had to get up and cross a bridge to order our food when they weren't doing much."
• "However, the server was not the nicest I've had."
• "Appalling attitude by staff. Told us to wait...bossing us around like we were staff."
• "The staff were incredibly patronising, accusing us of making up stories to get a bigger room."
• "They couldn't get our breakfast order correct, 4 prompts for toast, aggressive behaviour to my wife by the man behind the counter and just a general lack of care."

Food & Dining

Pros:

• "Food all freshly prepared and really good quality."
• "Food was really good, best we had all week, and the service was excellent."
• "The food on Sundays is great."
• "Good and priceworthy food with good service."
• "Food was delicious."
• "Our meal was delicious."
• "The food was exceptional, really well presented and cooked."

Cons:

• "Unfortunately, guests aren't guaranteed a table in the restaurant for an evening meal."
• "It's ok if you want to eat at half seven as there is no orders after eight.. We and another party of six were all turned away because it was bang on eight o'clock!"
• "Starters of 'our specialty' chowder were bland and tasted like they came from a can."
• "Sadly disappointing. Our favourite restaurant we visit whenever in Boscastle, but this time several of the menu items were unavailable so hard to chose."
• "But food is below average and very over-priced."
• "The menu was limited and the food was bland."
• "Fish main was massively overdone, and rare steak was like cardboard."

Accommodation & Comfort

Pros:

• "Clean comfortable rooms 5/5."
• "Very comfortable room, but a feeble shower."
• "The room was comfortable and clean with a lovely view of the river."
• "Spacious rooms and a very good restaurant."
• "Lovely rooms, great location."
• "Rooms surprisingly large, very comfortable."
• "Rooms spotlessly clean and luxurious."

Cons:

• "The doona had a few tiny blood stains when I checked in (many more by the time I left!!) and didn't look fresh."
• "No aircon so room a bit hot even with windows open and heating off, fan supplied."
• "Room nothing special but suiting the surroundings."
• "They charge a very high price, and still have to pay for parking down the street. No phones in the room, the rooms sleep 3 but only had 1 chair."
• "The room was a bit basic and the shower was a bit small."
• "The room was filthy and smelled like urine."
• "Don't be fooled by the picture of the room. They are not all like that!"