Taco Bell Reviews Summary

Food Quality

Pros:

• "The portion of the food is smaller than I expected, especially the tacos which is about 70 percent lettuce which can be finished within 4 bites."
• "The chips has their own seasoning which is pretty good."
• "The food was ok. Nothing bad with it - I'm glad I went and tried it but Taco Bell was not as interesting as the Americans make it sound."
• "Reliably good food In a convenient location for both the arena and Valley centretainment."
• "Tried for the first time and was not disappointed the food was exceptional the service second to none the staff so polite and it was reasonably priced will be going back."
• "Given there aren't many taco bells in the UK this one is worth a visit staff are lovely and friendly and the food tastes fresh (for fast food)."
• "Staff are friendly, food was ready relatively quickly, tacos were the best bit but the volcano burrito and crunch wrap supreme were mediocre at best."
• "The food always comes out quickly. Sometimes I've been sat down for less than 2 minutes before the order is called. The food tastes great and there is a large selection to choose from."

Cons:

• "Got a burrito which was filled with tomato mince meat tortilla chips and an abhorrent amount of salt. Couldn't eat it so awful."
• "Expectations/advertising versus reality. Flat, tiny burrito that tasted of nothing but bread/wrap with a hint of cheese."
• "This is the MacDonalds of Mexican food, but not reaching MacDonalds poor standard of quality or customer service."
• "Love Taco Bell Nice and cheap even better if you have the app to collect points Most time when I take my nieces and nephews, one of their meals is free from the points."
• "Friendly staff and nice and quiet compare to McDs or Greggs. The issue was the food was so salty I could barely eat it, go through 3 large refills and then another litre of water when I got home."
• "If you want cheese with your salt this is the place. Toilet not working. Everything is salty. I'm sure ice cubes are salt too (joke)."
• "Food is great, as with any taco bell. Cheap and cheerful Mexican take out. Till service slow at this one but food quick to come."
• "Quick service but the food was no where near as good as their competitors. Would rather of had a burrito from KFC next door or one of Subways new wraps."

Service and Staff

Pros:

• "I was served by some lovely staff, who customized my order when I asked for no tomato and also directed me to the drinks machine."
• "This store is much better than the devonshire green one in the city centre, the staff are nice and go out of their way to help."
• "Appalling customer service, shocked that a member of staff would threaten to spit in our food if we attended just before closing again."
• "Lovely service from the young gents who served us. Not very often you get such good service so a good rating was well deserved."
• "Fast service, friendly staff. Clean and tidy too. Not very busy at lunchtime on a week day. No queue."
• "Just been to Taco bell with my son, got to say its the most organised and cleanest I have seen the restaurant, the food was quick and the order was correct."
• "I love taco bell and it's great to have it in the UK now. The chips (fries) though? Apart from that love it."
• "My first taco bell experience, and regardless of the food, couldn't have been served by nicer, warmer or more pleasant people behind the counter."

Cons:

• "I'm a huge fan of Taco Bell and was psyched to find a branch in my home town, however this is nothing like the Taco Bell I know and love from my time in the US."
• "Gave food another chance past few times i've had it from here has been vile. Got my order today and there was barely any meat, food was freezing cold, drowned in sauce and just plain soggy."
• "Staff are friendly, food was ready relatively quickly, tacos were the best bit but the volcano burrito and crunch wrap supreme were mediocre at best."
• "Sadly there isn't a taco bell local to us at the Midlands, so when we were visiting the area we had to try and wow! Incredible food, very good taste and at a bargain price!"
• "Good but don't buy the fries if you are a veggie as they are cooked in the same fryer as the chicken. They only have one fryer for everything."
• "Been here twice, food is good but staff are poor. Its been twice now they have forgotten ordered items, last time two meals where missing."
• "Had to queue quite awhile b4 being seen, we were even doing musical chairs until we got to the top. HOWEVER.... the food was nice... very different and enjoyable."
• "First time ever to watch Taco Bell and I really enjoyed it. The food tasted great. The service was a little slow as seemed made to order but not a problem at all."