Arena Creative Hair Reviews Summary

Stylist Expertise and Results

Pros:

• "Carly is an amazing stylist...patient, professional and super talented."
• "Alex has been doing my hair for the last year, I trust her advice on the cut and colour and i'm always really pleased with the end result."
• "Sophie is a fantastic colourist, cut only what was needed and used top quality products to give me wow hair!"
• "Abby spent 5 hours perfecting the colour correction I went into the salon for, she was friendly and so open with what we could achieve in one sitting."
• "Love how Alex blends lovely lilac with my grey to get a fabulous result."
• "Kerry listened to exactly what I wanted and did a superb job!"
• "Chloe, was awesome. She took time to listen to what I wanted but also made suggestions based on her knowledge."

Cons:

• "It is still uneven but today the owner has given me a full refund. and said 'don't come back,' she didn't care my hair wa still uneven and that it was so much shorter basically months to grow back."
• "Do, if you're not happy with your hair complain, it is your right, and your hair, most ladies are very fussy about it and it's not cheap. I'm now left with a wonky longer piece on one side, washed out colour and a very short layered bob. DREADFUL. !"
• "Six months ago I had my haircut but I was really upset with the outcome. My hair looked like a big chunk had been cut of it!"
• "They have hardly cut anything according to them it wasn't damaged, when they dried my hair I could still clearly feel that my hair haven't been cut enough."
• "Really don't recommend this place, I went there for a hair treatment that was forgetting when I came in first."
• "Unfortunately this company is bias and not impartial at all."
• "I am Sophie Williams and writing this through my husbands google. The worst experience I've ever had had a hairdresser, and I'm 51yrs.! I went in to have a full consultation with Carly 2 weeks before and I took pics and was happy to go ahead. When I arrived I was greeted, sat down and again spent nearly half an hr talking through both colour and cut... I still paid the full price of £77 and left very upset."

Salon Atmosphere and Customer Service

Pros:

• "Lovely salon, everyone is really friendly and welcoming."
• "The salon is always very clean and has a nice relaxed atmosphere."
• "If you want to be put at ease and look amazing book an appointment at Arena in Plymouth!"
• "Every time I have visited the salon, every member of staff has been extremely welcoming and polite."
• "The team listen and tailor your hair treatment appropriately and made my hair feel amazing again."
• "The salon is always clean and staff are very professional."
• "The salon is a great atmosphere full of beautiful artwork."

Cons:

• "A green fee which is not optional and all of those pronoun options are a joke."
• "Don't waste your time and your money here."

Product Quality and Eco-Friendliness

Pros:

• "Sophie is a fantastic colourist, cut only what was needed and used top quality products to give me wow hair!"
• "Arena care about the quality of your hair and help you achieve what you want to in a healthy way using natural products."
• "Great quality products used - Kevin Murphy colour is beautiful...it is worth paying a little more for the quality!"
• "The Kevin Murphy products the salon use are top quality and smell amazing and my hair has never been in better condition."
• "All the products they use are high quality and I am always pleased when I leave the salon because my hair looks great and also feels really healthy."
• "I love the products Arena uses."
• "The salon is very eco friendly, zero waste, products are cruelty free."

Cons:

• "A green fee which is not optional and all of those pronoun options are a joke."